Team Leader Butler
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Job Location:
Monthly Salary:
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
We are seeking an experienced and professional Team Leader - Butler to join our luxury hospitality team in Udaipur India. As the Team Leader you will oversee and guide a team of butlers ensuring the highest standards of service for our discerning guests.
- Lead and manage a team of butlers providing guidance training and mentorship
- Coordinate butler services across the property ensuring seamless and personalized guest experiences
- Develop and implement standard operating procedures for butler services
- Monitor and maintain inventory of supplies and equipment necessary for butler operations
- Liaise with other departments to ensure guest requests are fulfilled promptly and efficiently
- Handle VIP guests and special requests providing tailored services to exceed expectations
- Conduct regular performance evaluations and provide constructive feedback to team members
- Resolve guest complaints and concerns in a timely and professional manner
- Ensure compliance with all safety and hygiene standards in butler service areas
- Continuously seek ways to improve service quality and guest satisfaction
Qualifications :
- Minimum 3 years of experience in luxury hospitality or high-end butler service
- Previous leadership experience in managing a team of butlers
- Bachelors degree in Hospitality Management or related field (preferred)
- Professional butler certification (e.g. Guild of Professional English Butlers)
- Excellent leadership and team management skills
- Strong communication and interpersonal skills
- Exceptional customer service skills with a focus on luxury hospitality
- Proficiency in hospitality management software
- In-depth knowledge of fine dining etiquette and protocols
- Advanced time management and organizational skills
- Strong problem-solving and decision-making abilities
- Expertise in the luxury hospitality industry and high-end customer service
- Proficiency in fine dining and wine service
- Familiarity with Indian culture and customs
- Fluency in English; knowledge of additional languages is a plus
Additional Information :
- An opportunity to be with worlds preferred hospitality company
- Captivating and rewarding experience working alongside passionate professionals
- Range of exclusive Heartist Benefits
- Develop your talent through learning programs by Academy Accor.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Hyperion
- Acquisition
- Asset
- ABAP
- Basic
- Activex
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
