Accommodation Manager
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Job Location:
Sharm El Sheikh - Egypt
Monthly Salary:
Not Disclosed
Posted on:
2 hours ago
Vacancies:
1 Vacancy
Job Summary
- Plan organize and manage all accommodation operations to ensure smooth day-to-day activities
- Supervise train and monitor performance of accommodation staff (security housekeeping maintenance)
- Enforce accommodation policies house rules and company regulations consistently
- Act as the main point of contact between residents and management
- Handle residents complaints disciplinary issues and conflict resolution professionally
- Ensure high standards of cleanliness hygiene and facility upkeep at all times
- Coordinate corrective and preventive maintenance to minimize operational disruptions
- Prepare and manage staff schedules duty rosters and shift assignments
- Monitor accommodation occupancy and room allocation as per company guidelines
- Conduct regular inspections to ensure safety security and operational standards are met
- Ensure compliance with health safety and emergency procedures
- Maintain accurate records related to residents rooms maintenance and incidents
- Prepare periodic operational reports and submit them to management
- Identify areas for improvement and implement corrective actions to enhance service quality
- Control daily operational issues and escalate critical matters to management when required
- Manage emergencies incidents and unexpected situations efficiently
- Coordinate with external service providers and suppliers when necessary
- Ensure proper use and care of accommodation assets and facilities
Qualifications :
- High or Intermediate qualification
- 35 years experience in accommodation housing or facility management
- Demonstrated ability to manage and supervise multidisciplinary teams (security housekeeping maintenance)
- Strong operational knowledge of accommodation management policies and procedures
- Proven ability to handle resident relations complaints and conflict resolution professionally
- Experience in planning schedules managing daily operations and preparing management reports
- Sound knowledge of health safety and security standards and compliance
- Excellent leadership decision-making and problem-solving skills
- Ability to work efficiently under pressure and meet operational demands
- Proficient in MS Office applications (Word Excel Outlook)
- Flexible to work shifts and respond to operational requirements
Additional Information :
Your team and working environment:
In 1-2 sentences introduce the team property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract recruit and promote diverse talent.
Remote Work :
No
Employment Type :
Full-time
Key Skills
- Compliance Management
- Organizational skills
- Mediation Experience
- Solaris
- Facilities Management
- Conflict Management
- Assistive Technologies
- Opera/Guestline/Matrix software
- Joint Operations
- Sybase
- Alternative dispute resolution
- negotiation
About Company
As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a com ... View more
