Remote Lighting Salesperson Phone and Online Sales
Share
Job Location:
Selinsgrove, PA - USA
Yearly Salary:
$ 50 - 150
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Department:
Job Summary
Are you a driven customer-obsessed sales professional ready to ignite your earning potential
Lighting New York is seeking an elite sales person which we call a Lighting Expert to join our fast-paced high-growth team. This is a dynamic fully commissioned role where your income directly reflects your ability to deliver WOW-level customer service and close sales across phone email and chat. If you thrive on the flexibility of a schedule that includes evenings and weekendsthe times our customers need us mostand see every inquiry as an opportunity to build a long-term lucrative client relationship then step into a role where your passion for sales and expertise in lighting will shape our success and accelerate your financial future.
Position Overview:
The Lighting Expert role is a dynamic sales position focused on delivering exceptional WOW-level customer service across all communication channels including phone email and chat. This position plays a key role in supporting customers with product information order processing and post-sale assistance while contributing to the overall growth and success of Lighting New York. This position requires a unique schedule with some evening and weekend shifts as part of the regular schedule to meet business needs. Consistent availability during these times is required.
Key Responsibilities:
- Respond to customer inquiries via phone email and live chat regarding products orders and returns.
- Provide accurate quotes and assist with customer satisfaction-related inquiries.
- Process customer payments using credit cards store credits and in some cases checks money orders or wire transfers.
- Proactively follow up with customers on outstanding quotes and potential sales opportunities to maximize conversion.
- Collaborate with vendors to resolve order discrepancies and ensure seamless order processing.
- Perform administrative tasks including responding to general emails generating reports and supporting internal teams.
- Research and communicate effectively with customers vendors and internal stakeholders to resolve issues.
- Continuously evaluate and suggest process improvements that enhance the customer experience.
- Maintain awareness of current promotions competitive products and key product features.
- Attend ongoing product knowledge and continuous learning training sessions.
- Maintain a positive professional and enthusiastic tone in all customer interactions.
Competencies & Skills:
- Strong communication and interpersonal skills
- Exceptional customer focus and client relationship management
- Excellent organizational and time management skills
- Ability to multitask across phone email and chat platforms
- Analytical thinking and problem-solving capabilities
- Basic product knowledge and a willingness to learn continuously
- Self-motivated with the ability to work independently and follow directions with minimal oversight
Work Environment:
This is a fully remote position that requires a unique schedule with some evening weekend and holiday shifts as part of the regular schedule to meet business needs. Consistent availability during these times is expected.
Compensation:
Full Commission based on your sales. Current team members consistently earn between $50000 - $150000 per year. We also offer Health Dental and Vision insurance Paid Time Off and a retirement savings program with match.
Position Structure:
This is a full-time position requiring a minimum of 40 hours per week on a consistent schedule.
Key Skills
- Sales Experience
- Door-to-Door Experience
- Inventory Control
- Customer Service
- Organizational skills
- Computer Skills
- Retail Sales
- Agriculture
- Computer Literacy
- Roofing
- negotiation
- Phone Etiquette
About Company
2nd Shift / Weekend Customer Care Agent LightingNewYork.com is the fastest growing online retailer in the Lighting Industry and we are currently seeking Customer Care Agents for our 2nd shift and weekend hours. We are a team-oriented, positive environment full of friendly people. We w ... View more
