Systems Engineer 1

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profile Job Location:

Columbia, IN - USA

profile Monthly Salary: Not Disclosed
Posted on: 7 hours ago
Vacancies: 1 Vacancy

Job Summary

Overview

Nelson Mullins is seeking an early-career System Engineer I to join our Information Technology team in the Columbia headquarters. This role offers the opportunity to collaborate within a dynamic serviceoriented environment providing a wide range of handson technical support across the firm. You will help resolve Help Desk tickets perform Tier 1 troubleshooting and contribute to infrastructure initiatives that span onpremises systems cloud platforms and office construction or expansion projects. The pace is fast and the work is variedideal for a resourceful problemsolver who communicates clearly stays organized and takes pride in delivering excellent client service to internal stakeholders.

A Day in the Life

As a System Engineer I you will install and configure hardware assist with deployments and support routine system maintenance and security patching. Youll document processes with care manage a steady flow of requests through our ticketing system to meet defined service levels and escalate appropriately when needed. Youll coordinate with colleagues across IT to support projects travel to firm offices when required and ensure accuracy and consistency in all work products.

We Know You

A successful candidate will bring foundational experience supporting end users in an enterprise environmenttypically 12 years of IT support help desk or internship/co-op workdemonstrating strong professional attributes in analytical thinking multi-tasking and problem-solving. Familiarity with IT service management (ticketing triage and SLA adherence) is essential as is demonstrated initiative and self-direction in a fast-paced setting. Attention to detail organizational skills and a strong work ethic are required along with the ability to work under time-intensive deadlines and occasionally outside standard business hours for maintenance. Excellent written and oral communication skills are expected as well as proficiency with Microsoft 365 applications and core Windows administration fundamentals.

Minimum Requirements:

  • Associates degree in Information Technology Computer Science or a related discipline plus CompTIA A certification
  • Hands-on experience troubleshooting Windows endpoints O365 apps (Outlook/Teams/OneDrive) and basic networking concepts
  • Strong analytical problem-solving and communication skills with the ability to manage priorities in a ticketing workflow
  • Ability to lift and move equipment weighing up to 50 pounds and willingness to travel as needed

Who We Are

With more than 1000 attorneys policy advisors e-discovery professionals and other business professionals across offices in California Colorado the District of Columbia Florida Georgia Illinois Maryland Massachusetts New York Pennsylvania Tennessee Texas West Virginia and throughout North Carolina and South Carolina Nelson Mullins has strong roots in the business community and an appreciation for new directions in the business world.


Required Experience:

IC

OverviewNelson Mullins is seeking an early-career System Engineer I to join our Information Technology team in the Columbia headquarters. This role offers the opportunity to collaborate within a dynamic serviceoriented environment providing a wide range of handson technical support across the firm. ...
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Key Skills

  • Environment
  • Academics
  • Javase
  • Cost Estimation
  • Fire
  • Business Studies

About Company

Nelson Mullins contributes to our clients’ success through flexibility, business sense and tireless advocacy, working together towards the same goals.

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