Renewal Sales Specialist
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Job Location:
Monthly Salary:
Posted on:
6 hours ago
Vacancies:
1 Vacancy
Job Summary
Our Company
Changing the world through digital experiences is what Adobes all about. We give everyonefrom emerging artists to global brandseverything they need to design and deliver exceptional digital experiences! Were passionate about empowering people to create beautiful and powerful images videos and apps and transform how companies interact with customers across every screen.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours!
The opportunity
The Renewals Sales Specialistis responsible forrenewing up-selling and closing license contracts for assigned accounts. Handle the entire renewals process for accounts understand customer requirements guide them through the renewal cycle negotiate and issue proposals forecast renewal opportunities track purchase orders and close renewals on time. Utilize internal systems to accurately manage client renewal information status and reports to accurately forecast contract renewals.
The Renewals Sales Specialist requires combining solutionexpertise business strategy and top-tier service to maximize platform value and solution adoption within the customer base. You will work closely with relevant internal departments including Account Executives and Directors Product Specialists Support Teams Consultants Contracting Finance and Legal to build awareness and influence fortimelyand successful renewals and addition you will engage directly with customers to propose the value proposition of Adobes solutions support business requirements and overcome objections to ensure the success of upcoming renewals.
What Youll Do
Manage a pipeline of customer contracts coming up for renewals
Build relationships with customers toassistin the contract and renewal process
Develop deepexpertiseand understanding of Adobes Digital Experience subscription to drive positive renewals
Research customer contracts andpurchasinghistory in Adobes various systems to createtimelyandaccurateproposals for renewals
When retention risks are detected collaborate with Sales Support team and management to propose recovery plans
What you need to succeed
Minimum of 3years experienceworking in sales or working in related positions involved in the sales process
Excellent interpersonal skills and the ability to handle professional interactions
Ability to respond quickly to multiple ad hoc requests while meeting customer expectations
Strong written and verbal communication skills; specific experience with remote teams
Data driven results driven and strong presenting skills
Ability to work under strict procedurestimelinesand compliance
Disciplined at prioritizing organizing and executing
Good team player to collaborate with other specialization roles
Strong problem-solving skills with high attention to detail
Preferred Qualifications
Understanding the sales cycle and solution selling process into Strategic Accounts is helpful but not
Excellent executive-level communication skills (oral written presentation) with the ability to explain contractual concepts
Understanding of Adobe Experience Cloud technologies
Ability to use financial/quantitative data in decision making and recommendations
Analytical reasoning creativity conceptual ability critical thinking and judgment skills
Ability to see the big picture and plan accordingly yet detailed enough to handle the day-to-day customer interactions
As our many awards will tell you at Adobe youll be immersed in an exceptional work environment that is recognized around the world. Youll be surrounded by colleagues who are committed to helping each other grow through our unique Check-In approach where ongoing feedback flows freely. If youre looking to make an impact Adobes the place for you. Discover what our employees are saying about their career experiences on the Adobe Life blog explore the fantastic benefits we offer at.
Adobe is an equal opportunity employer. We hire talented individuals regardless of gender race orcolour ethnicity or national origin age disability religion sexual orientation gender identity or expression or veteran status. We know that when our employees feel appreciated and included they can be more creative innovative and successful. This is what it means to be Adobe For All.
Were on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization and we know the next big idea could be yours.
Adobe is proud to be anEqual Employment Opportunityemployer. We do not discriminate based on gender race or color ethnicity or national origin age disability religion sexual orientation gender identity or expression veteran status or any other applicable characteristics protected by law.Learn more.
Adobe aims to make accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process emailor call .
Required Experience:
IC
Key Skills
- Data Entry
- Customer Service
- Account Executives
- Product Knowledge
- Account Management
- Communication
- CRM
- Salesforce
- Phone Calls
- RFP
- Sales Goals
- Powerpoint
- Technical Support
- Sales Support
