Tech Enablement Engineer (Mid-Level) – B2B Operations

The Role:

• We are looking for a Tech Enablement Engineer to join our B2B Operations team where you will play a key role in building and optimizing the internal technology that powers CookUnitys B2B initiatives.
• In this role youll work closely with the Tech Enablement Lead (to whom you will report) and collaborate with stakeholders across operations product and engineering to deliver innovative solutions.
• Youll be developing end-to-end automation workflows creating internal web/mobile applications maintaining custom hardware setups (like our smart fridge prototypes) and managing integrations with third-party software.
• This is a great opportunity for a mid-level engineer who enjoys working on a wide range of technologies from scripting and full-stack development to IoT devices and AI tools all with the goal of improving efficiency and enabling growth.
• If you are enthusiastic about solving complex operational problems with creative tech solutions and you thrive in a cross-functional environment then this role will be a perfect fit.

Responsibilities:

• Build & Optimize Automations: Ideate develop and maintain end-to-end automation workflows to streamline internal processes. This includes using low-code tools (like n8n) and custom scripts (SQL Google Cloud Functions Apps Script to connect APIs databases and services reducing manual work for our teams.
• Full-Stack Internal Tools: Create and enhance internal applications for web and mobile. Youll work with modern front-end frameworks (e.g. React/) and back-end code ( Python SQL) to build tools that improve our Ops and B2B services. You will also set up CI/CD pipelines (GitHub Actions or similar) to deploy these tools efficiently.
• Hardware (IoT): Contribute to the development and upkeep of custom hardware solutions such as our Raspberry Pipowered smart fridges. This involves working with electronic locks sensors cameras and integrating computer vision capabilities. Youll help ensure these devices are remotely accessible regularly updated and functioning reliably in the field.
• Third-Party Integrations: Manage and improve integrations with external software used by the team (such as Zendesk Aircall Jira etc.). This could mean configuring integrations writing custom API wrappers or webhooks and ensuring data flows smoothly between CookUnitys systems and these platforms.
• AI Tools & Agents: Experiment with and build AI-driven tools to support the teams objectives. For example you might prototype AI agents or chatbots to assist with support tasks or data analysis leveraging frameworks or APIs for natural language processing.
• Marketing & CRM Support: Work closely with our Marketing and Data teams to automate their workflows. This can include connecting marketing automation platforms writing scripts to handle data ingestion or transformation for Salesforce and implementing validation rules or triggers in our CRM to maintain data integrity. Youll also help create custom Salesforce dashboard components or integrations as needed.
• Documentation & Handover: Document all your solutions and processes clearly. Because Tech Enablement often pioneers new tools and workflows you will ensure that everything built is well-documented and can be easily handed over or transitioned to Product/Engineering teams for long-term ownership. Youll create how-to guides architecture diagrams and operational runbooks to facilitate smooth knowledge transfer.

Minimum Requirements:

• 3 years of experience in software development with hands-on exposure to a broad range of technologies.
• Proficiency in coding with JavaScript/TypeScript and Python. You have built scripts or services in these languages and are comfortable with both front-end and back-end development.
• Experience developing web applications using modern frameworks (for example React/ on the front end and or Python on the back end).
• Solid understanding of RESTful APIs and webhooks and experience integrating with third-party APIs or SDKs.
• Familiarity with SQL databases and ability to write and optimize SQL queries.
• Experience with automation workflows or low-code platforms (such as n8n Zapier or similar) or demonstrated ability to design custom automation scripts to connect various systems.
• Basic knowledge of cloud services and DevOps: comfortable deploying apps or functions on cloud platforms (e.g. Google Cloud Functions AWS Lambda) and using CI/CD pipelines for version control and deployment.
• Exposure to working with hardware or IoT projects (even if hobbyist): you can configure devices install OS/software on a Raspberry Pi (Linux) and troubleshoot connectivity or sensor issues.
• Strong problem-solving and troubleshooting skills across different domains (software hardware integrations).
• Fluent English communication skills (verbal and written). Ability to effectively communicate technical ideas to non-technical team members and collaborate across teams in English.

Preferred Requirements:

• Experience with workflow automation tools like n8n (self-hosted or cloud) Zapier or HubSpot workflows especially in an operations context.
• Hands-on experience with Raspberry Pi or Arduino projects and familiarity with protocols (GPIO I2C etc.) or using camera modules for computer vision.
• Knowledge of Salesforce (or other CRM) data structure and APIs including building data pipelines or using ETL tools to feed data into Salesforce and understanding of Salesforce Process Builder/Flow or validation rules.
• Familiarity with Google Cloud Platform services (Firestore Cloud Functions etc.) and/or other cloud providers (AWS Azure) for building and hosting applications.
• Understanding of AI/ML concepts or prior experience integrating AI APIs (e.g. OpenAI GPT) into applications or bots.
• Experience with customer support and marketing tools (e.g. Zendesk Aircall email marketing platforms) and implementing tech solutions around them.
• Comfortable working in a fast-paced startup environment where youll have to wear multiple hats and coordinate with diverse teams.
• A self-starter attitude with curiosity and willingness to continuously learn new technologies and tools.

Learn More About CookUnity

We believe great leadership starts with alignment on vision values and ways of working. To give you deeper insight into who we are and what were looking for we invite you to explore:CookUnitys Leadership Principles The values and behaviors that guide how we operate collaborate and scale.

We hope this provides valuable insight into our culture and product vision. If this excites you wed love to connect!

Benefits

Get paid in USD!

Work remotely: design the life that you want.

Enjoy 15 business days of vacation each year from the start date.

16 fully paid Argentinean holidays.

Healthcare Benefit: Monthly stipend to use in your preferred healthcare provider.

5-year Sabbatical: After 5 years with CookUnity you get a 4-week paid sabbatical.

Paid family leave.

Compassionate Leave: 3-5 days each time the need arises.

Customize the benefits that suit your needs! Access a range of perks tailored to you including learning opportunities wellness memberships delivery apps and more through our comprehensive benefit platform.

Personalized English coach.