Service Technical Trainer
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Job Location:
Brooklyn Park, MN - USA
Hourly Salary:
$ 34 - 49
Posted on:
4 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Title: Service Technical Trainer
Job Summary
The Technical Trainer is responsible for delivering high-quality technical training to internal and external service technicians. This role ensures technicians are proficient in equipment operation diagnostics repair and safety standards with a focus on Nilfisk equipment. The trainer will Assist developing and will deliver training programs that support technical excellence consistency and continuous improvement.
Key Responsibilities
Train Nilfisk direct technicians and dealer technicians on equipment operation service procedures and best practices.
Deliver and maintain technical training programs (classroom hands-on and virtual as needed).
Build and manage training schedules to meet business and customer needs.
Communicate technical information clearly and effectively to audiences with varying skill levels.
Instruct and support trainees in:
Nilfisk machine operation
Electrical troubleshooting
Circuit theory
Mechanical repair and replacement of hard parts
Set up Testing and Calibration of equipment.
Evaluate trainee performance and provide constructive feedback - target 90% effectiveness of content material.
Maintain training materials manuals and documentation.
Collaborate with engineering service and product teams to ensure training reflects current products and updates.
Promote safe work practices and adherence to company and industry standards.
Main training location is Nilfisk training center >75%.
Travel required up to 25%.
Experience Required
Proven experience as a technical trainer field service technician or similar technical role.
Knowledge of Nilfisk machine operation
Hands-on experience with electrical and mechanical systems.
Demonstrated ability to troubleshoot electrical circuits and mechanical assemblies.
Experience working with both direct service teams and dealer networks is preferred.
Experience with Hydraulics and Internal combustion engines a plus.
Skills & Qualifications
Strong communication and presentation skills.
Ability to explain complex technical concepts in a clear practical manner.
Excellent organizational and schedule-building skills.
Strong problem-solving and analytical abilities.
Comfortable working independently and in team environments.
Proficient with basic computer applications and training tools.
Expectation of self-starter/ownership/leadership to continuously improve the program including proposals to service leadership field audits.
Education
Technical degree certification or equivalent hands-on experience preferred.
Lets create a cleaner future together
Cleaning has emerged as a key contributor to health and safety sparked by technology and innovation. At Nilfisk we are a driving force in this development. Being part of Nilfisk means thinking outside of the box bringing your inspiring ideas to life sharing the results and learning from your setbacks. We believe that diversity is our greatest strength as we achieve the best results from a wide variety of views and approaches. At Nilfisk you have the freedom to be yourself and express your opinions. Nilfisk is firmly committed to growth and sustainability in everything we do. You will be empowered in your role as you collaborate with passionate colleagues on a quest to create a cleaner future.
Are you ready to make a change fora cleaner future
Benefits
Nilfisk offers a competitive total compensation package. Benefits include Health Dental Vision Basic and Supplemental Life Critical Illness and Accident Insurance Flexible Spending Accounts Health Savings Account with Company Contribution 401K with Company Match Long and Short Term Disability Employee Assistance Program Legal Plan Parental Leave Paid Vacation and Sick Time Paid Volunteer Day Tuition Reimbursement Wellness Reimbursement Scholarship opportunities etc.
Pay Range $34.42-$49.18 per hour.The estimated range indicates the expected hourly pay for this position. It does not include potential bonus incentives such annual or performance bonus as well as sales and sales related incentives or overtime. The actual pay offered may vary based on several factors including the applicants qualifications relevant experience unique skills education level certifications or licenses differentials and the location from which they will work. The final pay determination will comply with state or local minimum wage laws applicable to the jobs location. We may ultimately pay more or less than the posted range. This range may be modified in the future.
Job applicant FAQ
Do you have questions regarding the recruitment process or alike Please visit ourFAQ for job applicants.
Talent Acquisition Process
Nilfisk does not charge any fee at any stage of the recruitment process. We do not request payment or fees from candidates for any employment-related purpose. If you encounter any such activity please report it immediately on the Nilfisk Whistleblower website.
Nilfisk is an Equal Opportunity employer. We consider all qualified applicants without regard to race religion sex national origin age sexual orientation gender identity disability or veteran status among other factors.
Required Experience:
IC
Key Skills
- Performance Testing
- Organizational skills
- Classroom Experience
- Learning Technology
- Instructional Design
- Customer Support
- IT Service Management
- LMS
- Software Testing
- Training & Development
- Adobe Captivate
- Public Speaking
About Company
A world leader in professional cleaning products, solutions & services, with a large portfolio of commercial vacuums, industrial vacuums, floor cleaning machines, and pressure…
