Customer Service Representative
Share
Job Location:
Pleasant Hill, OH - USA
Hourly Salary:
$ 19 - 20
Posted on:
7 hours ago
Vacancies:
1 Vacancy
Job Summary
TPG has exciting Customer Service Representative positions with a well-established and stable company health service organization in the Pleasant Hill area. The ideal candidate will have a minimum of 2 years of experience in phone-supported customer service with strong skills in handling challenging customer situations while maintaining professionalism and composure.
Responsibilities:
- Answer incoming calls and provide high-quality customer support
- Handle escalated or challenging customer interactions with patience and professionalism
- Update and maintain customer account information accurately
- Troubleshoot and resolve customer technical issues in a timely manner
- Ensure all customer interactions are documented and follow company policies
Qualifications:
- Minimum 2 years of phone-supported customer service experience
- Proven ability to manage difficult customers calmly and effectively
- Strong problem-solving and communication skills
- Detail-oriented with excellent typingdata entry accuracy
- Experience in a healthcare or service-related environment preferred but not required
Location: Pleasant Hill CA area (On-site only no remote/hybrid)
Call to Action: Email resume to
Pay Rate & Benefits:$19$20 per hour DOE plus Medical Insurance after 60 days and Paid Sick Leave after 90 days
Required Experience:
Unclear Seniority
Key Skills
- Typing
- Data Entry
- Customer Service
- Basic Math
- Computer Skills
- Windows
- Banking
- Upselling
- Pricing
- Sanitation
- Cash Handling
- Stocking
About Company
The Plus Group delivers customer-centric staffing solutions in many industries. For temporary staffing and direct hire staffing services, contact us today.
