Supervisor, PDC Outbound Transportation Fountain Valley, CA

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We are searching for an experienced Supervisor PDC Outbound Transportation at our Headquarters facility.

Hyundai MOBIS Parts America

We think creatively and keep challenging ourselves to help create a new future and eventually make humankinds dreams a reality. Ready for the challenge

Who We Are

Tomorrows most advanced automotive technology is being envisioned today at MOBIS Parts America (MPA). A subsidiary of Hyundai MOBIS we are a top leading automotive parts supplier. MPA provides after-sales service parts support for Hyundai Motors Kia Motors and addition to the distribution of genuine service parts the MPA Accessories division develops accessories for Hyundai Kia and Genesis - which are installed on new vehicles in the United States and Canada.

Description


This position supervises a team of Traffic Specialists at our warehouses & provides support to the Outbound Transportation Manager in supervising the activities related to DDS carriers delivery and operations. This includes training and supervising transportation department associates compliance with standard operating procedures (SOP) related to DDS carriers operations.

Monitors outbound shipments and analyzes carrier performance levels to ensure that MPA and dealership customers have damage free parts availability to service vehicles. Plans issues expedites and resolves dealer shipments with carriers to ensure accuracy quality and timely delivery to meet logistical requirements. Produces daily weekly monthly and quarterly performance and forecast reports.



KEY ACCOUNTABILITIES



Supervises the daily work of transportation specialists including adherence to Parts Distribution Center (PDC) Safety Standards and standard operating procedures adherence to established PDC tender times & planned route departure times.

Prepares work schedules including extra work days and shifts as needed.

Assists with the training of new transportation specialists including cross-training of existing associates.

Direct the proper selection and utilization of company assets in support of the delivery department.

Reviews delivery functions and productivity reporting; suggests efficiency ideas cost reduction measures and assists with implementation of delivery changes.

Interprets trains and consistently enforces company policies protocols and procedures including but not limited to hazardous material regulations DOT record keeping etc.

Communicates with warehouse and customer service teams to collaboratively resolve any dealer or delivery opportunities or issues.

Visits dealer locations and meets with customers to address issues and assess delivery difficulty.

Maintains positive associate relations through regular department or pre-shift meetings;

Keeps open communication channels with transportation specialists by answering questions and explaining policies and procedures.

Monitors associate morale along with submitting and responding to ideas to improve associate engagement and enablement.

Works with PDC manager to aid in training conducting associate observations up-dating preferred work methods conducting dealer investigation to determine root causes and recommend solutions.

Makes recommendations for corrective action and/or behavior modification where required.

Performs management functions of staff selection development discipline performance reviews and/or terminations.

Coordinates activities associated with carrier compliance with the policies and processes outlined in the Mobis Parts procedure manual. Works with carriers MPA management and contractors to identify and fulfill logistical and operational requirements at the Parts Distribution Center (PDC).

Updates PDC internal transportation system (Varsity) on dealer and carrier route information.

Monitors PDC dealer freight tender cut times and carrier departure times on daily basis. Generates reports and troubleshoot any delays with PDC & carriers. Develops and distributes reports with outbound to PDC & carriers returns.

Notifies dealers & appropriate MPA departments on delayed or not processed shipments from PDC

Reviews analyzes & assigns carrier shortage claims. Works with carriers to identify and implement corrective actions along with payment resolution.

Runs adhoc Excel/Access reports to analyze carrier performance & PDC freight tender times. Develops carrier performance reports for staff review.

Interfaces with related departments and dealers to solve shipping issues. Investigates and resolves issues associated regarding dealer claims labeling packaging receiving quality and transportation.

Reviews and analyzes dealer parts returns to determine and establish economical minimum return quantities to reduce parts handling assist supply dealer inventories and transportation efficiencies.

Monitors Dealer delivery changes and analyze requirements. Forecasts carrier coordination dealer access coordination and MPA system changes for processing of orders.

Provide guidance to PDC on proper shipping of hazardous materials items

Other duties as assigned.



KEY PERFORMANCE INDICATORS

Dealers On time delivery %
Carrier On time departure %
PDC On time DDS freight tender %
Carrier Damage & Shortage Claims %
Carrier Damage & Shortage Claims Resolution Metric (no of days)
WORK SCHEDULE/TRAVEL

Monday through Friday: 12:00pm 9:00pm* Minimal (Less than 5% a year)
Dependent on PDC operating hours