Client Advisor

Birmingham - UK

Monthly Salary: Not Disclosed

Posted on: 7 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

Job Title: Commercial Account Handler

Location: Birmingham

Full/Part Time: Full Time

Salary: 45000 per annum

OVERVIEW
Lawes are working with a leading name in the market who due to growth have an opportunity for a Commercial Account Handler to join their team inBirmingham. This is an excellent opportunity for an experienced account handler to have a clear path to step into an Account Executive role and inherit a chunky book of business.

RESPONSIBILITIES

Manage a portfolio of commercial clients building strong relationships and acting as the primary point of contact.
Oversee renewals policy administration endorsements and cancellations.
Ensure compliance with FCA regulations Consumer Duty obligations and internal standards.
Identify opportunities to enhance client coverage and mitigate risk.
Support and mentor junior team members and collaborate across departments to meet client needs.
Maintain industry knowledge engage with insurers and negotiate terms to benefit clients.

DAY-TO-DAY

Handle client communications and inquiries efficiently.
Prepare and process policy documentation renewals and endorsements.
Conduct compliance checks and maintain accurate records.
Collaborate with colleagues to deliver tailored insurance solutions and support team development.
Stay updated on market trends and insurer relationships.

SKILLS

Strong client-focused communication and service skills.
Excellent organisation time management and decision-making abilities.
Collaborative supportive and capable of mentoring junior colleagues.
Adaptable to fast-paced high-volume work environments.
Proficient with insurance platforms and client management systems (Acturis experience advantageous).

ADDITIONAL QUALIFICATIONS

CII or ACII qualification desirable or willingness to work towards it with business support.

If you have the relevant experience or know someone that does please contact me now on or email us at

Required Experience:

Unclear Seniority

Job DescriptionJob Title: Commercial Account HandlerLocation: BirminghamFull/Part Time: Full TimeSalary: 45000 per annumOVERVIEWLawes are working with a leading name in the market who due to growth have an opportunity for a Commercial Account Handler to join their team inBirmingham. This is an excel...