ETIC, Microsoft Dynamics CE- Senior Manager

Line of Service

Industry/Sector

Specialism

Management Level

Job Description & Summary

Leading crossfunctional teams in clientfacing delivery roles
Providing oversight across multiple projects simultaneously to deliver client success
Engaging with senior client stakeholders to promote customer outcomes and challenge existing approaches.
Building relationships with new and existing clients
Modelling commercial delivery models to ensure accurate estimation and budgeting while remaining competitive
Leading the build of reusable assets that will increase the efficiency and gotomarket offerings of PwC
Documenting proposing and discussing solution options as a part of the programme team (high level design / low level design)
Configuring and developing Microsoft Dynamics 365 Customer Engagement solutions to fit project requirements.
Engaging with team members to contribute towards successful project outcomes.
Working closely with technical development capability including near shore and off shore teams.
Understanding business requirements and scope changes and highlighting any impact on delivery teams or technical solutions.
Providing SME input across a variety of programme workstreams including testing training data reporting and business change.
Formally coach and manage people within the team
Build and maintain relationships with Microsoft and help support their gotomarket strategies
Keeping abreast of new and upcoming changes to the Microsoft CE applications and communicating opportunities internally and to clients

PwC Consulting Senior Manager Grade Expectations:

Project Management
Able to plan and manage delivery across all workstreams on projects they are assigned
Runs project leadership and Steering Group meetings
Manages dependencies with other projects

Delivery Management
Manages overall quality of deliverables across projects
Ensures PwC assets and IP are leveraged to maximise quality and efficiency of deliverables

People Management
Responsible for managing technical development pathways for Microsoft team
Able to support team members to resolve work related conflicts

Stakeholder Management
Resolves conflicts with PwC and client stakeholders
Manages relationships with senior client PwC and Microsoft stakeholders

Sales Support
Able to manage a sales pursuit
Seen as the go to person for Microsoft sales opportunities across the Biz Apps solutions

Education (if blank degree and/or field of study not specified)

Certifications (if blank certifications not specified)

Required Skills

Optional Skills

Desired Languages (If blank desired languages not specified)

Travel Requirements

Available for Work Visa Sponsorship

Government Clearance Required

Job Posting End Date