Onsite Support Engineer
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Job Location:
Auckland - New Zealand
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
Primary Details
Time Type: Full timeWorker Type: EmployeeYoull provide onsite IT support to our Auckland team and remote colleagues ensuring a smooth and positive enduser experience.Role Highlights
Auckland based role full-time permanent position.
Youll play a key role in helping our people operate confidently and efficiently every day.
Happy to talk flexible working (if applicable)
The Opportunity
Youll provide onsite IT support to our Auckland team and remote colleagues ensuring a smooth and positive enduser experience. This role focuses on resolving hardware software networking and telephony issues while identifying opportunities to improve how we work.
About QBE
At QBE we get to the heart of what matters for our we do it all with a human touch.
Werean international insurer with more than 13000 people working across 26 countries which meanswerebig enough for your ambitions yet small enough for you to make a real exciting momentum towards our vision to become the most consistent and innovative risk partner.
What if you could have a positive impact at work and in the worldAspart of the QBE teamyoullget to spend every day working with people who are passionatetalentedand kind.
Your new role
Support the rollout and adoption of new IT services systems and tools.
Maintain asset management to ensure hardware and software meet SLA requirements.
Identify opportunities to improve IT processes and share best practices across the team.
Resolve incidents and service requests promptly to minimise disruption.
Document issues and resolutions clearly sharing insights that enhance the user experience.
More information and the full job profile can be shared with applicants during the interview process.
About you
Youre a peoplefocused problem solver who brings a positive proactive approach to helping others. To be successful in this role youll have:
Effective timemanagement and prioritisation skills with a commitment to following through.
High attention to detail and a willingness to learn ask questions and continue developing your capability.
Experience with Windows desktop support and basic network troubleshooting.
Familiarity with Active Directory tasks such as user setup and access management.
Confidence troubleshooting Microsoft Teams and supporting users across collaboration tools.
Benefits
We offer a range of benefits to help provide holistic support for your work life whatever your circumstances. As a QBE employee you will have access to and benefit from:
Hybrid Working a mix of working from home and in the office to enhance your work/life balance
Free holistic wellbeing coaching nutritional confidential counselling financial and legal advice
18 weeks gender-equal flexible leave for all new parents including paid super
To learn more about benefits of working with us clickhere.
Awards & Recognition
We value our employees experience with us and are proud to have been recognised for the following awards:
2025 Winner of Excellence in Diversity Equity & Inclusion Award at the Insurance Business Australia Awards for
2023 Most Inclusive Workplace at the Australian HR Institute (AHRI) Awards
Ranked in the top ten in the AAGE Top Graduate Employers 2025 for medium sized program as voted by graduates
To learn more about our achievements clickhere.
How to Apply
Ifyourelooking for a career thatcombines yourexpertiseand your empathy click applicants will need to complete work rightspoliceand credit checks through our online provider as a condition of employment.
Your career. At the heart of it.
QBE recognises the value of diverse perspectives and experience. We are committed to an inclusive workplace where everyone feels valued and respected for who they are. If we can provide support with access requirements alternative work arrangements or you would like to connect with one of our networks please contact us at.
Skills:
Application Close Date: 29/01/2026 11:59 PMHow to Apply:
To submit your application click Apply and follow the step by step process.
Equal Employment Opportunity:
QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.
Required Experience:
IC
Key Skills
- Ruby
- Mac Os
- Computer Networking
- Windows
- TCP
- Customer Support
- Linux
- Shell Scripting
- VPN
- Dns
- Technical Support
- Troubleshooting
About Company
QBE Insurance Group is one of the world's top 20 insurance and reinsurance companies, located in 26 countries. Visit us for company information.
