Community Life Service Coordinator

Boston, NH - USA

Monthly Salary: $ 55 - 65

Posted on: 2 days ago

Vacancies: 1 Vacancy

Job Summary

Community Life Service Coordinator: Historic South End

About The Community Builders (TCB)

Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders Inc. (TCB) is one of Americas leading nonprofit real estate developers and owners. Our mission is to build and sustain strong communities where all people can thrive.

About Community Life

Community Life (CL) is The Community Builders (TCB)s place-based model that uses healthy and stable housing as a platform for connecting our residents to services community resources and opportunities so they can thrive. By creating programs and building strategic partnerships with residents and local stakeholders CL helps create pathways to opportunities in early education economic mobility youth development community engagement voting registration healthy living and resident leadership.

Position Description:

Reporting to the Community Manager the Community Life Service Coordinator (SC) develops and coordinates support services for residents of Historic South End Apartments in Boston. The SC will ensure resident and community success through close work with property management building and sustaining relationships with local and regional partners planning programs and other on-site opportunities for residents and working one-on-one with residents to assist them in achieving their goals.

Community Life Service Coordinator role at TCB

Work with local organizations to successfully implement community engagement initiatives including the annual CL Questionnaire
Develop and monitor progress of the Community Success Plan a one-year data-informed strategic plan outlining site priorities strategies and activities to meet CL outcomes by 2025
Track and report on progress as required by partners and funders to fulfill grant commitments
Build relationships with residents to better understand their aspirations and goals and connect them with local resources and opportunities
Conduct new welcome orientations for new residents
Create consistent outreach and communication with residents including newsletters flyers telephone calls and door knocking
Use of TCBs data collection and analysis systems CL Dynamics and Power BI to document services provided to residents and outcomes achieved
Participation and coordination of resident support and resources around housing stabilization issues such as late rent payments housekeeping and other lease violations
Participate in ongoing professional development at least 12 hours per year that pertain to the SC position
Recruit and lead volunteers and interns to assist on the site
Other duties and responsibilities as requested

Knowledge Skills and Abilities:

Experience working with families of diverse backgrounds and issues relating to financial mobility community engagement health and wellness and other social determinants of health
Ability to understand and respect values attitudes and beliefs that differ across cultures and to respond appropriately to these differences with residents in planning implementing and evaluating programs and services
Capable of building and maintaining positive relationships with a wide variety of stakeholders including but not limited to residents senior staff volunteers interns and community partners
Ability to collect track and understand data in order to assess programs and partnerships and inform strategies
Operate in a timely manner with consistency and a high level of integrity and professionalism; provide excellent customer service to residents and partners
Excellent communication organization problem-solving and writing skills
Knowledge of federal state and local policies affecting housing is a plus.
Ability to work some weekends and evenings is required
Bilingual Spanish speaker strongly preferred

Education & Experience:

Bachelors degree with a focus in social work human services public health or community development
2 years of overall professional experience working with seniors and people with disabilities in housing or human services agencies required
Proficiency with MS Excel PowerPoint Word Outlook and other computer programs

Previous engagement communication and collaboration with residents of diverse socioeconomic and cultural backgrounds preferred
Experience working with partners and site team members to implement programs and initiatives
Knowledge of Yardi Property Management databases Dynamics and Power BI is a plus.

Benefits

Medical dental and vision insurance
12 Paid Holidays & tenure-based PTO accruals
Employer contributions to Health Savings Accounts
Company paid Life & Disability Insurance
403(b) retirement plan with company match
Tax-advantage accounts: commuter/parking medical & dependent care FSA
Hospital & Critical Illness Insurance
Confidential 24/7 Employee Assistance Program
Salary Range: $55-65k

The Community Builders is an equal opportunity employer.

Required Experience:

Community Life Service Coordinator: Historic South EndAbout The Community Builders (TCB)Join a growing organization that is strengthening neighborhoods across the nation! The Community Builders Inc. (TCB) is one of Americas leading nonprofit real estate developers and owners. Our mission is to build...