Customer Service Specialist (Ukrainian Speaking)
Share
Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
Customer Service Specialist
Are you ready to make a difference in peoples lives Do you thrive in a dynamic international environment Want to join a team that values collaboration and innovation Apply today and be part of Essitys journey to improve well-being worldwide!
About the Role
We are looking for a Customer Service Specialist to join our team in Budapest this role you will manage end-to-end customer service processes for Ukraine and CIS markets ensuring smooth order handling and exceptional customer experience. You will collaborate closely with sales and cross-functional teams to deliver timely and accurate service.
What You Will Do
Liaising with customers/distributors by e-mail and phone
Collaboration with sales colleagues and all departments related to the order process (finance warehouse transportation management logistics) to ensure customer satisfaction
Receiving and confirming orders from customers
Manage the entire ordering process in SAP/AP1 system - registering and tracking orders issuing delivery notes/invoices
Providing information to customers on products delivery conditions
Handling complaints
Support and ensure monthly closing
Who You Are
University degree
Previous experience in customer service ideally in B2B environments
Strong organizational and communication skills with a proactive solution-oriented mindset
Language skills: Ukrainian (mandatory) English (mandatory); Hungarian language is an advantage
Proficient in MS Office; SAP experience is an advantage
What We Can Offer You
Our purpose Breaking Barriers to Well-being provides meaning to everything we do. Join us to improve well-being for people and drive positive change for society and the environment. At Essity youll feel valued empowered to grow and challenged to achieve business results in a collaborative and open atmosphere.
Innovate for Good Excel Together Be You with Us
More About Location
The position is based in Budapest Hungary and working on a hybrid pattern which will be 2 days in the office and 3 days flexibility to work from home.
#LI-Hybrid
#LI-AR
Application End Date:
30 sty 2026Job Requisition ID:
Essity269111Required Experience:
IC
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
About Company
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-be ... View more
