ACES Manager-Sort Centre, ATS ACES

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Business Area: Operations
Operations is at the heart of the Amazon customer experience. Each action we undertake is done on behalf of our customers as meeting their expectations makes us feel good.

ACES Manager
ACES managers are focused on supporting Sort Centers (SCs) improvements made on behalf of Amazon customers to drive into standardization efforts act as liaisons with other departments provide process skills to the SCs support SC launches support SC Kaizen Events in their areas of expertise and to run and coordinate cross-functional projects for successful implementation across the SCs.

The process owners mission is to help SCs succeed in scaling operations whilst meeting performance commitments through working hard and smart to strengthen standardization by developing process improvement leaders with dive-deep process skills by running and coordinating the top business efforts/projects and by supporting mechanisms generating a daily Kaizen culture of continuous root cause elimination such as implementing improvements resulting from abnormalities identified in standard work initiatives.


Responsibilities:
The Regional ACES manager will be supporting all SCs in region. He/She will be working with site ACES managers and site leadership to
Deploy the SC Benchmarking processes which have been adapted for India to train ops leaders and establish sustainable mechanism in INSCs.
Use the PDCA methodology to drive small scale improvements in processes
Use the Kaizen methodology to drive large scale process improvements or reduction in costs.
Sustain roll out of CI essentials and Kaizen essentials training to managers.
Align with WW ACES attempt to use Amazonian terminology for ACES tools. Develop robust systems and train operators to drive the value we expect Area Organization and Area Readiness
Amazon is an Equal Opportunity Employer Minority / Women / Disability / Veteran / Gender Identity / Sexual Orientation / Age

- 5 years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience owning program strategy end to end delivery and communicating results to senior leadership

- 2 years of driving process improvements experience
- Masters degree or MBA in business operations human resources adult education organizational development instructional design or related field

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