Jira Subject Matter Expert (SME)
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Job Location:
Warren, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
14 hours ago
Vacancies:
1 Vacancy
Job Summary
Job Description
At General Motors our product teams are redefining mobility. Through a human-centered design process we create vehicles and experiences that are designed not just to be seen but to be felt. Were turning todays impossible into tomorrows standard from breakthrough hardware and battery systems to intuitive design intelligent software and next-generation safety and entertainment features.
Every day our products move millions of peopleas we aim to makedriving safer smarter and more connected shaping the future of transportation on a global scale..
The Role
The Jira Subject Matter Expert (SME) will play a key role in the administration configuration and strategic use of Jira across engineering and enterprise teams. This role supports the development of scalable workflows governance standards and integrations that enable efficient issue management and cross-functional collaboration.
What Youll Do (Responsibilities)
Administer and configure Jira Software and related Atlassian tools.
Design and maintain custom workflows fields screens and automation rules.
Collaborate with stakeholders to gather requirements and implement Jira solutions.
Establish and enforce Jira governance and change control processes.
Support integrations with Confluence Bitbucket GitHub and other enterprise tools.
Provide user training documentation and support.
Monitor system performance and recommend improvements.
Stay current with Atlassian product updates and best practices.
Your Skills & Abilities (Required Qualifications)
Bachelors in Engineering IT or Computer Science
3 years of experience as a Jira Administrator or SME
Strong knowledge of Jira project types schemes and automation
Experience with Jira REST APIs and scripting tools (e.g. ScriptRunner)
Familiarity with Agile SAFe or ITSM methodologies
Strong communication and stakeholder engagement skills
What Can Give You a Competitive Edge (Preferred Qualifications)
Atlassian certifications (e.g. ACP-120 ACP-610)
Experience with Jira Service Management and Confluence
Background in systems engineering or enterprise tool governance
About GM
Our vision is a world with Zero Crashes Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better safer and more equitable for all.
Why Join Us
We believe we all must make a choice every day individually and collectively to drive meaningful change through our words our deeds and our culture. Every day we want every employee to feel they belong to one General Motors team.
Benefits Overview
From day one were looking out for your well-beingat work and at homeso you can focus on realizing your ambitions. Learn how GM supports a rewarding career that rewards you personally by visiting Total Rewards resources.
Non-Discrimination and Equal Employment Opportunities (U.S.)
General Motors is committed to being a workplace that is not only free of unlawful discrimination but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
All employment decisions are made on a non-discriminatory basis without regard to sex race color national origin citizenship status religion age disability pregnancy or maternity status sexual orientation gender identity status as a veteran or protected veteran or any other similarly protected status in accordance with federal state and local laws.
We encourage interested candidates to review the key responsibilities and qualifications for each role and apply for any positions that match their skills and capabilities. Applicants in the recruitment process may be required where applicable to successfully complete a role-related assessment(s) and/or a pre-employment screening prior to beginning employment. To learn more visit How we Hire.
Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment email us or call us your email please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.
Key Skills
- Databases
- System Design
- Cybersecurity
- System Architecture
- Intelligence Experience
- Military Experience
- Requirements Gathering
- Joint Operations
- Curriculum Development
- DoD Experience
- FISMA
- Ant
About Company
GM is home to Chevrolet, Buick, GMC & Cadillac and has been leading the auto industry for over a century. See how we create a vehicle for every drive.
