Senior Manager, Product Management – Consumer Financial Service

Austin, TX - USA

Yearly Salary: $ 130000 - 170000

Posted on: 17 hours ago

Vacancies: 1 Vacancy

Job Summary

Role Responsibilities:

As the lead for this product area you will define and drive a globally scalable yet locally tailored strategy across lending card bill pay and other financial services products. Youll work closely with regional teams to adapt solutions to local market dynamics optimize existing funnels and deliver impactful customer-centric experiences across diverse geographies.

Define and own the product strategy across a 36-month time horizon aligning with business goals and customer needs.
Lead end-to-end product delivery efforts from discovery and requirements definition to launch and post-launch optimization with minimal oversight.
Collaborate closely with UX design and engineering teams to bring innovative customer-centric financial services experiences to life.
Partner with external technology and financial institutions to ensure seamless integration regulatory compliance and operational readiness.
Write clear actionable product requirement documents and user stories that guide engineering design and operations teams.
Drive cross-functional roadmap alignment across core business stakeholders regional product leads engineering compliance legal marketing and customer care teams.
Collaborate with marketing and strategy teams to define go-to-market requirements including awareness campaigns in-product merchandising engagement strategies and pricing programs.
Conduct market research to uncover unmet customer needs jobs to be done and barriers to adoption with or without formal research support.
Monitor product performance gather feedback and iterate to improve customer experience and business outcomes.
Stay ahead of industry trends in digital financial services lending payments and global consumer banking.

Role Requirements:

5-7 years of product management experience in consumer financial services fintech or related domains.
Proven success in developing and executing long-term product strategies across multiple product lines.
T-shaped skill set: broad familiarity across lending cards payments and digital banking with deep expertise in at least one area.
Strong understanding of financial product flows compliance and partner integrations.
Experience building global experiences on top of APIs and optimizing funnels through customer-centric design.
Excellent communication and stakeholder management skills including experience working with external partners.
Analytical mindset with experience using data to inform decisions and measure success.
Comfortable working independently and making decisions in ambiguous environments.

Preferred Experience:

Familiarity with KYC/CIP/AML processes and digital wallet ecosystems.
Experience mentoring and leading a team of 13 product owners with a focus on growth collaboration and delivery excellence.
Experience working with globally distributed teams.
Proven ability to optimize existing funnels and scale 01 product launches.
Experience working with banking APIs card processors and payment platforms.
Ability to synthesize customer insights and business needs into actionable product strategies.
Background in launching products in regulate

Work Shift

Western Union values in-person collaboration problem solving and ideation whenever possible. We believe this fosters common ways of working and supports how we execute initiatives for our customers.The expectation is to work from the office a minimum of three days a week.

Benefits

You will also have access to short-term incentives multiple health insurance options accident and lifeinsurance and access to best-in-class development platforms to name a few. Please see the benefits below specific to your country.If applicableadditionalrole-specific benefits will be mentioned during your interview process or in an offer of employment.

Your United States Specific Benefits Include

Medical Dental and Life Insurance
Tuition Assistance Program
Parental Leave
One day volunteer time off
$0 Money Transfer Fee Discount Code Quarterly
Recognition Program Game Changers
Employee Discount Program
Global Adoption Assistance
Global Scholarship Awards Program

For residents of Colorado California Connecticut Delaware Minnesota and Pennsylvania: Please do not respond to any questions on thisinitialapplication that may seek age-identifying information such as age date of birth or dates of school attendance or graduation. You may also redact this information from any materials yousubmitduring the application process. You will not be penalized for redacting or removing this information.

Salary

The base salary range is $130000 - $170000 per year which includes a base salary and short-term and long-term incentives that align with individual and company performance. Actual salaries will vary based on candidates qualifications skills and competencies.

OtherDetails

As part of the application process all applicantsare required totake assessments. Western Union haspartnered with a 3rd party provider to administer these tests.Applicants will need to provide their name andemail addressinorder to process the assessments.If you have any questions you may reach out to

We are passionate about honoring our employees identity and fostering a feeling of belonging.Our commitment is to provide an inclusive culture that celebratesthe unique backgrounds and perspectives of our global teams whilereflectingthe communities weserve. We do not discriminate based on race color national origin religion political affiliation sex(including pregnancy) sexual orientation gender identity age disability marital status or veteranstatus. The company will provide accommodation to applicants including those with disabilities duringthe recruitment process following applicable laws.

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Estimated Job Posting End Date:

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.

Required Experience:

Senior Manager

Role Responsibilities:As the lead for this product area you will define and drive a globally scalable yet locally tailored strategy across lending card bill pay and other financial services products. Youll work closely with regional teams to adapt solutions to local market dynamics optimize existing...