IT support Field engineer L2
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Job Location:
Salary:
Experience Required:
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
WERE HIRING: Dedicated Engineer L2
Excis is a global IT support leader driven by innovation and collaboration. We are looking for proactive and highly skilled IT Support Technicians to join a critical role at the heart of global broadcast operations. This is a unique opportunity to support mission-critical technology for the worlds largest sporting tournament working within a 24/7 operational nerve center.
About Excis:
Operates in 190 countries
6000 engineers worldwide
Supports 200 enterprise clients
Fosters an open friendly and growth-oriented culture
Celebrates individual and team achievements
Start your journey with Excis on this exciting and challenging project!
Requirements
Educational Qualifications:
Minimum Bachelors degree in IT
Job Description Scope of Services:
Onsite Support:
Install Move Add/Change De-Installation (IMACD) for end-user computing activities
Windows and Mac PC installation replacement and laptop provisioning
Hardware break-fix for out-of-warranty devices coordinating with third-party suppliers when needed
Liaise with suppliers for in-warranty break-fix tickets
Asset management: maintain accurate records in central database and track IT assets
Desk-side software support: application installation removal or configuration in-person or remotely
Hands-on support for offshore Workplace Services team and vendor visits
Tape handling: local backup tape changes
Print services support: vendor repairs consumables and troubleshooting user print failures
Meeting and event IT support: setup troubleshooting and device functionality checks
Log tickets for vendor support and escort vendors on site
IT stock management: maintain replacement devices and parts update records and manage stock distribution
Assist with Non-Standard Service Requests (NSSR) such as specialized software installations or hardware configurations
Hardware Supported:
Personal computers and notebooks
Apple Macs
Printers
Tablets thin clients and smartphones
Touch panels
Mobile devices (Android & iOS) configuration
Firmware upgrades and configuration of handheld scanners
Software Support:
Operating Systems: Windows and Mac OSX
Office suites
Web browsers
Project management tools
Communication platforms
Line-of-business applications
Remote Site Support:
Remote support using client-provided tools
Microsoft Teams video and audio support
Remote stock management and equipment shipping between sites
Fulfil new starter and leaver requests for unattended sites
Essential Skills:
Behavioral:
Friendly proactive professional
Technical:
Desktop support experience
ServiceNow (SNOW) experience is a plus
Language Skills:
English: C1
Local language (Hungary): C1
Type of Engagement:
Onsite / Local
Benefits
Why Join Us
At Excis your work makes a real impact. As a Dedicated Engineer L2 you will be part of a dynamic hands-on team where your technical expertise directly enhances user experience system reliability and operational success in a mission-critical environment.
We offer a supportive and collaborative workplace that promotes professional growth continuous learning and exposure to diverse technologies. Youll work alongside skilled engineers gain experience in high-availability operations and contribute to solutions that support global clients.
What we offer:
A key role in a high-impact enterprise-level support environment
Opportunities for continuous learning and career development
A collaborative culture that values innovation ownership and excellence
Competitive compensation and benefits
A global organization with offices in 50 countries providing long-term growth and international exposure
Join Excis and be part of a Dedicated Engineer L2 team that values your skills rewards initiative and empowers you to deliver excellence every day.
Company Industry
IT Services and IT Consulting
Key Skills
- Active Directory
- Technical Documentation
- Windows
- On-Site Support
- Test Equipment
- Linux
- Internet
- Preventive Maintenance
- Technical Assistance
- Troubleshoot
- Problem Resolution
- Setup
- hardware
- Technical Support
- UNIX
About Company
Our History Founded in Belgium in 2001 as an IT services company, Excis expanded across Europe and established it’s HQ in the UK. The delivery of 24/7 support was followed by the provision of end-to-end solutions, including IT and audiovisual design, installation and servicing. Exci ... View more
