Were looking for an IT Technical Specialist to join us at Telia.
Im Magnus Svaneby Head of our onsite team and Im searching for someone ready to grow with us. Were a supportive forward-thinking team focused on employee experience sustainability and ensuring our colleagues can work with as little technical disruption as possible.
What youll do:
Resolve technical issues handle asset management perform simple repairs and collaborate with other technical teams to ensure that our internal staff can do their jobs unhindered. Specifically:
Manage the lifecycle of computers - e.g. computer orders resolving both software and hardware issues and the end of life stage in a sustainable way
Collaborate with senior stakeholders and other technical teams to resolve understand and highlight issues
Contribute to more effective processes better knowledge articles and usage of our tools
Ensure that our users and stakeholders understands how IT Support in Telia works and doesnt consider IT a blocker
What will help you thrive in this role:
Proven experience in IT Support preferably using ITIL practices
Strong knowledge of IT hardware and software like Windows O365 MacOS and preferably ServiceNOW
Ability to stay cool under pressure and deal with users from all parts of the organization
Fluency in Swedish as well as English
Able to self-lead be on time and work in a structured manner
Join us to shape smarter living for people businesses and the planet
At Telia were a team of 15 000 colleagues across the Nordics and Baltics passionate about technology and connectivity. As a Leading Telecommunications Operator & Climate Leader we drive change with large-scale impactful projects while building a sustainable inclusive world.
Here you can grow your skills lead meaningful projects and thrive in a supportive diverse environment. Whether youre taking your first step or your next Telia is a place to grow belong and make a real impact.
What we offer
When you join usyoullreceive a comprehensive benefits package tailored to your local market opportunities for remote work and have the chance to earn a bonus based on your performance and Telias results.
Ready to make better happen
We look forward to receiving your application by February 1. Please note that we might close the position earlier if we find the right candidate so dont wait too long to apply!
If youre selected for the next stage youll be contacted by our Talent Acquisition Partner. Background and reference checks will be part of the process.
Want to know more about this role Please reach out to Magnus Svaneby at .
Equal opportunities
At Telia we recognize talent by professional skills and growth potential. We champion diversity ensuring every individuals needs are met regardless of disability gender age nationality sexual orientation or social status. Together were dedicated to fostering an inclusive work environment where your uniqueness is our strength.
Join us and lets make better happen - together!
Required Experience:
IC
Telia Norge er et ledende teknologiselskap som bygger samfunnskritisk infrastruktur og leverer innovative produkter og tjenester innen TV, internett og mobil. Vi er Norges største utfordrer og våre om lag 1 900 dyktige medarbeidere jobber hver dag for å u