Manager, Strategic Communications

Our Story & Purpose:

Were Vancity a member-owned credit union built on the principles of inclusion and social justice. Since 1946 our relentless commitment to these values has helped us challenge the status quo and break down barriers. Weve made bold commitments to become net-zero by 2040 across all mortgages and loans and were actively pursuing strategies in Indigenous banking and financial resilience for our members.

As the largest private sector Living Wage Employer in Canada were proud to be consistently recognized as one of the countrys Top Employers. If youre ready to join our team of 2700 diverse individuals access competitive rewards and benefits and be part of a greater movement - apply today!

Your Role in Supporting Our Members:

As Manager Strategic Communications you will lead the organizations communications strategy at an enterprise level - shaping how employees connect to our purpose priorities and culture. Youll act as a trusted strategic advisor to senior executives guiding complex and high-impact communications enabling change and ensuring a consistent employee-first voice across the this role youll also lead and develop a high-performing internal communications team setting direction standards and ways of working that support long-term business success.

This is a permanent full-time role based at ourVancity head office and will report directly to the Director Enterprise Communications.

How Youll Make an Impact:

• Setting and leading the enterprise communications strategy aligning internal and external communications with organizational priorities values and long-term business goals

• Serving as a strategic advisor to senior and executive leaders providing counsel on messaging timing and approach for complex sensitive or high-stakes communications across employee public and stakeholder audiences

• Leading coaching and developing a team of external communications professionals fostering strong capability accountability and a culture of excellence

• Overseeing the creation of clear engaging and impactful content that helps employees and external audiences understand the organizations direction navigate change and connect to our mission and vision

• Building strong influential partnerships across the organization to anticipate communications needs and deliver integrated consistent messaging across internal external and leader-led channels

• Establishing and upholding high standards for tone of voice messaging and visual identity across all communications platforms and audiences

• Championing creative and innovative approaches to communications leveraging technology visuals and emerging media to drive engagement with employees and external stakeholders

• Leading issues and crisis communications in partnership with change management human resources legal and other business leaders anticipating employee and public sentiment and mitigating reputational risk

• Defining governance processes and guidelines that enable efficient consistent and scalable communications across the enterprise

• Measuring and evaluating communications effectiveness using insights and data to continuously refine strategy and strengthen engagement with internal and external audiences

• Providing senior-level project leadership for key initiatives that improve organizational efficiency and enable coordinated company-wide communications

What Youll Bring to the Team:

• A Bachelors degree in Communications or a related field or an equivalent combination of education and experience
• 7 years of progressive experience in corporate internal or external communications including demonstrated people leadership
• Strong experience supporting media relations and crisis communications in complex or high-profile environments
• Advanced stakeholder management skills across complex matrixed organizations
• Professional accreditation with CPRS or IABC

Youll Thrive Here If You Are:

• Strategic and enterprise-minded you are able to connect business priorities to clear meaningful employee communications
• A trusted executive advisor- you are comfortable navigating complexity sensitivity and high-stakes conversations with senior leaders
• People-centred and employee-first you bring empathy inclusivity and accessibility into every communication decision
• An influential collaborator you are skilled at aligning diverse stakeholders and driving consistency in a matrixed organization

We value lived experience so if you are interested in this role we encourage you to apply even if you feel your skills dont perfectly align with those listed.

What Youll Earn:

This role offers a salary range of$108500 to $146900 per annum. The base pay offered may vary depending on factors such as relevant qualifications skills previous experience and internal equity. As part of our total rewards package employees may also be eligible for our annual incentive program subject to program eligibility requirements.

Why Youll Love Working Here:

A career at Vancity is more than just a job youre joining a tradition of change-makers who are creating lasting change for our communities. Beyond base pay we offer a comprehensive total rewards package to ensure our employees are empowered to thrive:

• Living Wage Employer: Were the largest private-sector Living Wage Employer in Canada and consistently ranked among Canadas Top Employers.
• Customizable Benefits: Permanent employees receive flexible benefit packages that can be tailored annually to meet evolving needs.
• Generous Vacation: New employees start with 3-4 weeks of vacation per year with additional days earned over time.
• Extra Stat Holidays: In addition to BCs 11 statutory holidays we offer 2 extra days plus care days for personal or family illness.
• Immediate Health Coverage: Health and dental benefits begin on your hire date with three levels of coverage to choose from.
• Defined Benefit Pension: Our retirement plan provides a guaranteed income for life recognizing that retirement looks different for everyone.

Vancity Talent Programs:

Vancity supports an inclusive hiring process for candidates who self-identify as Indigenous Black or Trans. With special permission from the BC Human Rights Commissioner this initiative provides access to career development opportunities prioritized job screening and feedback. Any information you choose to share will be stored securely and used only for recruitment and career development connected to this initiative in line with the BC Personal Information Protection Act (PIPA). For details please see our dedicated Talent Programs job posting.

At Vancity were committed to creating a welcoming and inclusive workplace to help our people and communities thrive and prosper. Diversity in our workforce is integral so that we can truly represent understand and respond to our community needs and deliver on our member experience.

This role is an open vacancy and our hiring process is grounded in fairness transparency and inclusion. We are committed to an inclusive barrier-free and accessible recruitment experience for all candidates. If you require any accommodations or support at any stage of the recruitment process (including the application stage) we encourage you to let us know by contacting our Talent Acquisition team at Were here to work with you to ensure your needs are met promptly and effectively. All requests will be handled with the utmost respect and confidentiality so you can participate fully in the process.

Required Experience:

Manager