Mitigation and Contents Manager
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Job Location:
Stockbridge, MI - USA
Yearly Salary:
$ 75000 - 95000
Posted on:
13 hours ago
Vacancies:
1 Vacancy
Job Summary
- 401(k)
- Company car
- Dental insurance
- Free uniforms
- Health insurance
- Vision insurance
- Lead mitigation and contents teams across both SATL and CLGA locations
- Support staffing scheduling and resource planning to meet workload demands
- Train coach and develop team members to ensure technical excellence and performance standards
- Foster a culture of accountability safety and continuous improvement
- Conduct regular team meetings to align goals and address operational needs
- Manage daily scheduling and coordination of mitigation and contents projects
- Review scopes of work documentation and estimates for accuracy and completeness
- Ensure projects are completed on time and in compliance with Paul Davis and IICRC standards
- Oversee equipment usage inventory control and maintenance tracking
- Collaborate closely with Project Managers Estimators and Office Staff to ensure smooth job flow
- Coordinate contents pack-outs cleaning storage and deliveries
- Ensure proper documentation inventory tracking and secure storage
- Support the contents team in handling customer belongings with care and professionalism
- Review job files and billing documentation prior to closeout
- Serve as the primary point of contact for customers during mitigation and contents projects
- Provide clear communication manage expectations and deliver a positive customer experience
- Communicate effectively with insurance adjusters property owners and internal teams
- Address concerns promptly with professionalism and empathy
- Ensure compliance with IICRC OSHA and Paul Davis quality standards
- Review job files for documentation accuracy prior to billing
- Assist with job costing profitability reviews and operational performance tracking
- Enforce safety procedures and field compliance
- 35 years of experience in mitigation restoration or related field
- IICRC Certifications (WRT ASD AMRT FSRT) strongly preferred
- Prior supervisory or leadership experience required
- Strong organizational leadership and problem-solving skills
- Excellent communication and customer service abilities
- Experience with restoration software such as RMS or MICA preferred
- Valid drivers license with clean driving record required
- Leadership role with multi-location impact
- Growth and advancement opportunities
- Supportive team culture
- Industry-leading restoration brand
- Opportunity to make a meaningful difference for customers during critical times
Since 1966 Paul Davis has been an industry leader in the areas of property damage mitigation reconstruction and remodeling. With more than 370 offices in our franchise network the company serves residential institutional and commercial customers and clients across the United States and Canada.
We have built our heritage one project at a time establishing a reputation for performance integrity and responsibility among customers and carriers alike. Whether property damage is caused by water fire smoke storms or other disasters we deliver on our promise to deliver excellence expertise and a customer experience that is second to none. At Paul Davis our passion for quality drives everything we do.
Our Vision:
To Provide Extraordinary Care While Serving People In Their Time Of Need.
Our Values:
Deliver What You Promise
Respect The Individual
Have Pride In What You Do
Practice Continuous Improvement
Our Mission:
To provide opportunities for great people to deliver Best in Class results
Required Experience:
Manager
Key Skills
- Compliance Management
- Administrative Functions
- Oversight
- Administrative Activities
- Administrative Tasks
- Budget Preparation
- Facilities Management
- Daily Operations
- Account Management
- General Ledger Accounts
- Personnel Files
- Administrative Management
- Financial Statements
- Administrative Operations
- Annual Budget
About Company
If your property has experienced damage from a recent storm, a flood, water or fire, the expert restoration contractors from Paul Davis got you covered!
