Sr. Adoption Program Manager (Analytics, Evening Shift)
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Job Location:
Monthly Salary:
Posted on:
10 hours ago
Vacancies:
1 Vacancy
Job Summary
The Adoption Program Management (APM) team is responsible for increasing usage and product adoption for FDI customers. This is achieved by understanding desired analytics business use cases evangelizing best practices and influencing customers on their analytics strategy to support organization-wide adoption of FDI and Oracle Analytics. APMs will work within a matrixed set of customer stakeholders including IT & business leaders partners and Oracle teams such as Customer Success Sales Product Management and solution architects (CEAL).
As part of a newly formed Scale Team within APM you will deliver impactful scalable programs designed to support a broad portfolio of customers through a 1:many engagement model. This will be achieved by delivering limited-scope customer engagements developing digital content and resources and leading 1:many offerings such as webinars or office hours. Additionally you will be expected to contribute to a growing organization by creating and delivering new content and playbooks.
The successful candidate will have a growth mindset to thrive in a fast paced and ambiguous environment.
Responsibilities
Requirements
- Deliver scalable customer programs (limited-scope engagements trainings webinars office hours etc) using product and analytics guidance
- Design new programs and expand current offerings using data and qualitative feedback
- Collaborate with technical (Product Solutions Engineering) and business (Sales Customer Success) teams to drive user and product adoption
- Contribute to the development of a new teams playbook adoption best practices and content/enablement that covers complex technical concepts
- Become a subject matter expert on Fusion Analytics Oracle Analytics Cloud and related analytics solutions
Qualifications
- 3 years of Customer Success Management experience or similar role in the tech industry (analytics & data highly preferred). Bachelors degree required.
- Prior experience in SaaS Analytics and/or use of Analytics tools (eg PowerBI Tableau OAC) required including curiosity of technical concepts
- Strong attention to detail ability to operate independently and drive towards outcomes
- Experience collaborating and influencing senior leadership including Product Management Technical Support and Software Engineering
- Fluency in additional languages beyond English a plus (French German etc)
Qualifications
Career Level - IC3
Required Experience:
Manager
Key Skills
- Adobe Analytics
- Data Analytics
- SQL
- Attribution Modeling
- Power BI
- R
- Regression Analysis
- Data Visualization
- Tableau
- Data Mining
- SAS
- Analytics
About Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when eve ... View more
