About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies helping its clients represent protect and grow their brands. Leveraging a cloud-based infrastructure TaskUs serves clients in the fastest-growing sectors including social media e-commerce gaming streaming media food delivery ride-sharing HiTech FinTech and HealthTech.
The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45000 employees globally. Presently we have a presence in twenty-three locations across twelve countries which include the Philippines India and the United States.
It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge at a moments notice and mastering consistency in an ever-changing world.
What We Offer: At TaskUs we prioritize our employees well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established including Total Rewards Wellness HR and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover we actively encourage internal mobility and professional growth at all stages of an employees career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.
We are looking for a self-starter highly organized and resourceful Chief of Staff to serve as the primary partner to the this role you will operate at the intersection of strategy and operations acting as a trusted advisor and air traffic controller to drive clarity execution and momentum.
You will function at tactical personal strategic and operational levels often overseeing projects that do not fit neatly within the organizational chart or that fall between different departments. The ideal candidate possesses a founders mindset - equally comfortable drafting board-level strategy as they are managing complex global travel and administrative logistics.
This role is designed to expand the Presidents reach and impact. You succeed when the President is focused on the highest-value activities the leadership team is aligned and the unowned projects are moving forward toward successful completion.
Strategic Leadership & Initiative Oversight
Liaison & Ambassador: Serve as the primary liaison for strategic initiatives between the President and the leadership team ensuring alignment with corporate objectives and fostering cross-functional collaboration.
End-to-End Tracking: Track the flow of relationships projects or initiatives from end-to-end ensuring no detail is lost in transition between departments.
Cross-Functional Orchestration: Manage projects that fall between traditional leadership areas of responsibility navigating complexity to drive results where formal structure may be lacking.
Private Business & External Venture Support
Venture Oversight: Provide high-level operational support for the Presidents private business interests and external ventures ensuring these projects move forward in parallel with corporate duties.
Non-Profit Management: Assist in overseeing the non-profit organization helping to manage initiatives track impact coordinate with board members and ensure the organizations mission is being executed effectively.
Resource Coordination: Act as the point of contact for stakeholders vendors and partners associated with the Presidents private portfolio.
Strategic Integration: Manage the intersection of the Presidents professional and private schedules ensuring seamless transitions and dedicated focus across all business commitments.
Executive Operations & Communication
Decision Optimization: Proactively spot opportunities streamline workflows and optimize executive decision-making processes.
Content Creation: Prepare edit and proofread executive-level reports Salesforce data and high-stakes presentations and external stakeholders with a focus on accuracy and professionalism. Prepare the President for customer meetings investor updates and speaking engagements.
Correspondence Management: Read respond to and organize the Presidents email ensuring timely and professional communication with clients vendors and partners.
Tactical & Administrative Execution
Complex Logistics: Manage multiple schedules and complex calendars. Arrange international travel across multiple time zones keeping personal preferences and executive productivity in mind.
Administrative Ownership: Execute all necessary tasks to keep the office running from managing expense reports (Brex/Workday/Concur) and tracking budgets to handling the small little things that ensure a smooth workday.
Event Planning: Plan and execute events town halls and offsite meetings. Bring creative outside the box ideas to these gatherings to drive team energy and culture.
Experience & Qualifications
5 years of experience as an Executive Assistant or Chief of Staff to C-suite executives consistently demonstrating strong ownership and accountability.
Tech Proficiency: Advanced skills in Google Suite Excel PowerPoint Salesforce and Mac OS. Experience with Concur and Workday is highly preferred.
Global Coordination: Proven experience with heavy international coordination and collaborating with distributed teams across multiple time zones.
Availability: Willingness to work US time zones and occasional nights/weekends to meet the needs.
Key Attributes for Success
Professionalism & Discretion: Ability to handle highly confidential matters and interface with C-suite investors and clients with high emotional maturity.
Ambiguity Navigator: You thrive in dynamic fast-paced environments and are comfortable navigating shifting priorities and limited structure.
Influence without Authority: You can align senior stakeholders across functions to drive outcomes and arent afraid to offer honest well-reasoned feedback to the President.
Analytical & Proactive: A proactive problem-solver with sound judgment capable of making thoughtful decisions even with limited data.
Intellectual Curiosity: Highly organized and eager to roll up your sleeves to contribute wherever the business needs it most.
How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.
DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds demographics and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process please let us know.
We invite you to explore all TaskUs career opportunities and apply through the provided URL Experience:
Senior IC
TaskUs combines expert teammates and cutting-edge technology to solve customer challenges, safeguard users, develop AI and drive growth.