Associate Account Manager, Legal & Compliance
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Job Location:
Monthly Salary:
Posted on:
18 hours ago
Vacancies:
1 Vacancy
Job Summary
As an Associate Account Manager you will play a critical role in driving revenue growth managing enterprise customer relationships and ensuring high levels of customer satisfaction and retention. You will partner with crossfunctional teams to execute strategic sales initiatives acquire new enterprise customers and expand revenue within existing accounts.
This role is ideal for a commercially driven professional with a passion for AI and technology solutions strong relationshipbuilding skills and experience working with complex enterprise customers.
About The Role
1. Sales Strategy & Execution
- Develop and execute strategic account plans to achieve sales targets and expand the enterprise customer base
- Collaborate with account specialists solution consultants product specialists and marketing teams to deliver effective sales and renewal strategies
- Act as a customer advocate representing enterprise customer needs internally
- Consistently meet or exceed sales goals KPIs and performance metrics
2. Customer Acquisition & Revenue Growth
- Drive new customer acquisition through targeted and strategic sales initiatives
- Identify pursue and close new business opportunities within assigned territories or market segments
- Expand existing accounts through upsell and crosssell opportunities
- Build and maintain a robust and accurate sales pipeline
3. Customer Relationship Management
- Serve as the primary point of contact for customer inquiries escalations and ongoing engagement
- Establish and maintain strong longterm relationships with enterprise stakeholders
- Ensure high levels of customer satisfaction retention and loyalty
- Partner with Customer Success teams to ensure smooth onboarding and ongoing value realization
4. Customer Engagement & Solution Selling
- Lead customer meetings presentations and commercial discussions for complex enterprise opportunities
- Build a deep understanding of each customers business objectives challenges and success criteria
- Present tailored solutions that clearly demonstrate business value and ROI
- Conduct regular business reviews to ensure alignment with customer goals and expansion opportunities
5. CrossFunctional Collaboration
- Work closely with solution consultants to design and position customized enterprise solutions
- Coordinate with professional services teams to support successful implementation
- Partner with Alliances & Partnerships teams for strategic account growth
- Provide customer feedback to help influence product development and marketing strategy
About You
Required Qualifications
- Bachelors degree in Business Marketing or a related field
- 35 years experience in account management or sales within the software or technology sector
- Proven track record of meeting or exceeding sales targets
- Strong understanding of AI SaaS or software technology solutions
- Excellent communication negotiation and presentation skills
- Experience with solution selling strategic account planning and valuebased conversations
- Proficiency using CRM systems and sales analytics tools
Preferred Qualifications
- MBA or other advanced business degree
- Experience working in the AI or machine learning industry
- Demonstrated success managing enterpriselevel customers
- Experience developing and nurturing partner and alliance relationships
Key Success Measures
Sales Performance
- Quota attainment
- Revenue growth
- Win rates and deal velocity
Customer Outcomes
- Customer satisfaction scores
- Retention and renewal rates
- Net Promoter Score (NPS)
Operational Excellence
- Forecast accuracy
- Pipeline health and coverage
- Sales productivity and efficiency
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Whats in it For You
Hybrid Work Model: Weve adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities whether caring for family giving back to the community or finding time to refresh and reset. This builds upon our flexible work arrangements including work from anywhere for up to 8 weeks per year empowering employees to achieve a better work-life balance.
Career Development and Growth: By fostering a culture of continuous learning and skill development we prepare our talent to tackle tomorrows challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow lead and thrive in an AI-enabled future.
Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation two company-wide Mental Health Days off access to the Headspace app retirement savings tuition reimbursement employee incentive programs and resources for mental physical and financial wellbeing.
Culture: Globally recognized award-winning reputation for inclusion and belonging flexibility work-life balance and more. We live by our values: Obsess over our Customers Compete to Win Challenge (Y)our Thinking Act Fast / Learn Fast and Stronger Together.
Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental Social and Governance (ESG) initiatives.
Making a Real-World Impact:We are one of the few companies globally that helps its customers pursue justice truth and transparency. Together with the professionals and institutions we serve we help uphold the rule of law turn the wheels of commerce catch bad actors report the facts and provide trusted unbiased information to people all over the world.
About Us
Thomson Reuters informs the way forward by bringing together the trusted content and technology that people and organizations need to make the right decisions. We serve professionals across legal tax accounting compliance government and media. Our products combine highly specialized software and insights to empower professionals with the data intelligence and solutions needed to make informed decisions and to help institutions in their pursuit of justice truth and transparency. Reuters part of Thomson Reuters is a world leading provider of trusted journalism and news.
We are powered by the talents of 26000 employees across more than 70 countries where everyone has a chance to contribute and grow professionally in flexible work environments. At a time when objectivity accuracy fairness and transparency are under attack we consider it our duty to pursue them. Sound exciting Join us and help shape the industries that move society forward.
As a global business we rely on the unique backgrounds perspectives and experiences of all employees to deliver on our business goals. To ensure we can do that we seek talented qualified employees in all our operations around the world regardless of race color sex/gender including pregnancy gender identity and expression national origin religion sexual orientation disability age marital status citizen status veteran status or any other protected classification under applicable law. Thomson Reuters is proud to be an Equal Employment Opportunity Employer providing a drug-free workplace.
We also make reasonable accommodations for qualified individuals with disabilities and for sincerely held religious beliefs in accordance with applicable law. More information on requesting an accommodation here.
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More information about Thomson Reuters can be found on .
Required Experience:
Manager
Key Skills
- Abinitio
- Apprentice
- Dermatology
- Cost Estimation
- Data Networking
- Liaison
About Company
Document Intelligence from Thomson Reuters makes analyzing contracts and documents easy by leveraging the power of A.I. and the expertise of Practical Law.
