Consulting Practice Manager ACS Shared Resource Team
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Job Location:
Austin, TX - USA
Yearly Salary:
$ 92300 - 199500
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Why Oracle NetSuite
One word - transformation.
At Oracle NetSuite we believe the cloud is here to stay and so do our 20000 customers. We believe businesses should not be bogged down by the overhead of bulky data centers and expensive personnel to run it all. Businesses need to be lean efficient and agile. Oracle NetSuite is literally transforming business around the globe by providing a cloud-based unified system that delivers unprecedented capabilities to drive business forward. Founded in 1998 as THE cloud ERP pioneer the NetSuite Oracle business unit has transformed the business operations of our customers without the high costs and inefficiency of on-premise systems.
Transform your career at Oracle NetSuite
At Oracle NetSuite we work hard and we work smart. We hire fierce competitors. We hire individuals that are fearless trail blazers. Oracle NetSuite employees take the hill we prefer action over inaction we are tireless in our mission and we pause only to celebrate our success. And we DO celebrate because if you dont have fun along the way then whats the point
Oracle NetSuite is transforming how its customers do business. If you want to transform your career apply.
Summary:
We are seeking a dynamic and highly motivated individual to join the ACS Shared Resource Team as a Practice Manager in Austin TX.
The Shared Resource Team SRT is the consulting development engine of Oracle NetSuite. We foster the professional development of our college graduate and veteran hires while inspiring a culture of collaboration inclusiveness community development and commitment to NetSuites future. Our career acceleration program builds well-rounded individuals by providing opportunities to develop business acumen and consulting skillsets while experiencing a variety of customers industries and networks. The SRT provides opportunities for actionable analytics cutting edge technology and functional configuration. Our consultants have purpose and help businesses transform how they operate and achieve their vision.
A Practice Manager has the primary responsibility to lead and build a world class team within the organizations ACS Shared Resource Team. This involves driving customer success and retention leading to top line growth client reference ability and profit. This is an excellent opportunity for someone with consulting expertise and a passion for leadership and client satisfaction. Key performance indicators include:
Inspire lead and develop our people
Achieve above target hours and target utilization
Manage and drive retention
Deliver customer success
Drive process efficiency and optimization
Partner with enabling groups; account management sales staffing enablement and verticals
Preferred Qualifications/Skills include:
3 years of consulting experience ideally for large consulting and/or software providers
Demonstrated success as a customer facing consultant; experience in translating customer business requirements into workable software solutions
Desire to lead inspire and motivate a professional services team of early career direct reports
Strong interpersonal and leadership skills
Proven customer engagement skills and track record of implementing SaaS or cloud-based technologies
Problem-solving mindset and the ability to handle employee and team challenges
Strong written and verbal communication skills as well as presentation skills
Bachelors degree in a technical or business discipline (Masters degree is a plus)
Project management experience a plus
Ability to travel as needed; up to 25%
2 years of leadership experience in a mentor buddy or team lead capacity supporting development and growth
Responsibilities
Responsibilities include:
Provide leadership direction and coaching to a large professional services team
Manage performance management processes for the aligned professional services team
Develop and drive strategic and operational plans for the practice through effective planning communication and team leadership
Attain revenue goals (through billable hours) and maximize professional service profitability through accurate forecasting and effective management of the cost center
Drive the continuous evolution of professional services through incorporation of best practices consistent high quality and repeatable solutions and by building a strong professional services team and brand
Collaborate with other groups and leaders to optimize processes related to project staffing assessing and developing consultant skills
Assist in the recruiting process by participating in interviews
Qualifications
Disclaimer:
Certain US customer or client-facing roles may be required to comply with applicable requirements such as immunization and occupational health mandates.
Range and benefit information provided in this posting are specific to the stated locations only
US: Hiring Range in USD from: $92300 to $199500 per annum. May be eligible for bonus and equity.
Oracle maintains broad salary ranges for its roles in order to account for variations in knowledge skills experience market conditions and locations as well as reflect Oracles differing products industries and lines of business.
Candidates are typically placed into the range based on the preceding factors as well as internal peer equity.
Oracle US offers a comprehensive benefits package which includes the following:
1. Medical dental and vision insurance including expert medical opinion
2. Short term disability and long term disability
3. Life insurance and AD&D
4. Supplemental life insurance (Employee/Spouse/Child)
5. Health care and dependent care Flexible Spending Accounts
6. Pre-tax commuter and parking benefits
7. 401(k) Savings and Investment Plan with company match
8. Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.
9. 11 paid holidays
10. Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.
11. Paid parental leave
12. Adoption assistance
13. Employee Stock Purchase Plan
14. Financial planning and group legal
15. Voluntary benefits including auto homeowner and pet insurance
The role will generally accept applications for at least three calendar days from the posting date or as long as the job remains posted.
Career Level - M2
Required Experience:
Manager
Key Skills
- Practice Management
- Veterinary Experience
- Enterprise Architecture
- Office Manager Experience
- Enterprise Software
- Healthcare Management
- IaaS
- TOGAF
- Medical office experience
- Conflict Management
- COBIT
- Customer relationship management
About Company
As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when eve ... View more
