We are seeking a dedicated and detail-oriented Customer Service Officer to join our Houston-based team. This role is ideal for individuals who excel in client interaction problem-solving and maintaining high service standards. The successful candidate will serve as a key point of contact ensuring positive experiences through clear communication and efficient support.
Responsibilities
Serve as a primary contact for customer inquiries and service requests
Provide accurate information and timely solutions to client concerns
Maintain professional communication across phone email and internal systems
Document interactions and update records with attention to detail
Coordinate with internal departments to ensure seamless service delivery
Uphold company policies procedures and service standards
Qualifications :
Strong verbal and written communication abilities
Professional demeanor with a customer-focused mindset
Ability to manage multiple tasks efficiently
Strong organizational and problem-solving skills
Reliability punctuality and attention to detail
Comfortable working in a structured fast-paced environment
Additional Information :
Competitive salary between $47000 $51000 per year
Growth opportunities within a professional consulting environment
Skill development and ongoing training
Supportive and collaborative team culture
Stable full-time position with long-term potential
Remote Work :
No
Employment Type :
Full-time
About UsSonar Spark is an innovative and rapidly growing company focused on providing exceptional services and solutions to clients across various industries. We pride ourselves on our commitment to excellence, fostering a collaborative environment where creativity and professionalism ... View more