Senior EDI Engineer

Ingram Content Group (ICG) is hiring a Senior EDI Engineer. The Senior EDI Engineer will design operate and continuously improve our enterprise integration platform. You will engineer end-to-end business processes diagnose and resolve complex cross-system failures and act as the technical owner of IBM Sterling Integrator and related platforms in a high-volume mission-critical environment.

You will work deeply across business process modeling protocol handling transformation logic error recovery and system performance partnering with infrastructure application and business teams to ensure resilient secure and scalable integrations with external trading partners.

This position will require 4 days in the office and 1 day may be remote per week candidates must be in or willing to relocate to the Nashville TN area

Want to help explore and build new ways to deliver content to the world 

At Ingram our Technology team is blazing a trail by providing content distribution services to thousands of publishers with key initiatives around business intelligence machine learning continuous integration and omnichannel. We support diverse people and technology that highlights innovation through SaaS platforms metadata cloud and containerization. Our teams are agile and emphasize authenticity creativity and transparency upon a fact-based foundation.

The world is reading and it is our goal to connect as many people as possible to the content they want in the simplest ways. If you are an IT professional who strives to deliver results through collaborative partnerships understanding what drives businessand enjoys working in a connected culture we cant wait to meet you! 

The ideal candidate will have the following minimum qualifications:

• Bachelors degree in Computer Science Information Systems Engineering or equivalent hands-on experience.
• 7 years of deep hands-on experience with EDI and B2B integration engineering.
• Extensive experience with IBM Sterling B2B Integrator (v6.x) in enterprise high-volume environments.
• Strong experience designing business processes not just maps within Sterling SI.
• Proven expertise with Sterling adapters (AS2 FTP/S SFTP HTTP/S MQ JDBC/ODBC).

We have a preference for:

• API & Integration Experience:
  Hands-on experience designing consuming and supporting RESTful APIs and API-based B2B integrations including JSON authentication mechanisms and error handling patterns. Familiarity with API-first integration approaches and hybrid EDI/API architectures.
• Programming Languages:
  Strong development experience with Java (Sterling extensions services custom logic) and/or Python for integration tooling automation data transformation monitoring or operational support.
• Scripting & Automation:
  Experience using scripting languages (UNIX shell PowerShell Python) to automate operational tasks monitoring alerting and partner onboarding workflows.
• Containerization & Modern Platforms:
  Exposure to containerized environments (Docker Kubernetes or similar) including deploying supporting or integrating container-based services within enterprise integration ecosystems. Understanding of how containerization impacts scalability resiliency and CI/CD pipelines.
• Cloud & Modern Architecture (Plus):
  Familiarity with cloud platforms (Azure or GCP) cloud-native integration patterns and hybrid on-prem/cloud B2B architectures.

The Senior EDI Engineers key responsibilities are:

Business Process Engineering & Integration Design

• Design build and maintain complex Sterling business using BPML to orchestrate multi-step B2B workflows.
• Build robust process logic including retries exception handling acknowledgements (997/999) routing transformations and conditional flows.
• Translate business and operational requirements into scalable fault-tolerant technical solutions across multiple backend systems.

Advanced Problem Solving & Production Support

• Act as senior escalation point for complex multi-system production issues including EDI maps business processes network connectivity security and backend applications.
• Perform deep root-cause analysis using logs metrics and custom diagnostics.
• Design permanent fixes rather than short-term workarounds improving platform stability and observability.

EDI Mapping & Transformation (Advanced)

• Design develop and optimize complex EDI and non-EDI transformations.
• Refactor and modernize legacy maps enforce mapping standards and build reusable components.
• Support and migrate existing transactions from legacy EDI platforms to modern B2B architectures.

Trading Partner Lifecycle Ownership

• Lead full lifecycle management of trading partners including technical onboarding connectivity certificates testing certification and production cutover.
• Maintain partner configurations schedules SLAs and security artifacts.
• Drive partner migrations and consolidation initiatives.

Platform Monitoring Performance & Reliability

• Proactively monitor transaction flows system health and KPIs.
• Tune business processes adapters and system configurations to support high-volume low-latency transaction processing.
• Improve alerting monitoring and operational automation to reduce incidents and mean time to resolution (MTTR).

Collaboration Mentorship & Ownership

• Serve as the primary technical interface for external trading partners VANs and internal application teams.
• Mentor other team members and provide technical guidance and code/process reviews.
• Participate in a 247 on-call rotation providing expert-level support and operational leadership.

Continuous Improvement & Architecture Evolution

• Identify opportunities for automation standardization and simplification across B2B workflows.
• Contribute to the B2B integration roadmap including API-first integrations PEM adoption and modernization of legacy EDI patterns.
• Evaluate new integration approaches and tools to improve scalability resilience and partner experience.

Hiring Salary Range: $110981 - $141123. This range represents the anticipated low and high end of the salary for this position. It will be determined by factors including but not limited to:  the applicants education experience knowledge skills and abilities geographic location as well as internal equity and alignment with market data.

Additional Information :

Perks/Benefits:

• A highly competitive compensation package with generous benefits beginning first day of employment for Medical/Prescription Drug plans HSA Vision Dental and Health Care FSA.
  • 15 vacation days & 12 sick days accrued annually and 3 personal days
  • 401K match Life and AD&D Employee Assistance programs Group Legal & more
  • Wellness program with access to onsite gym and basketball court for associates
• Encouraged continued education with our tuition reimbursement program
• Financial and in-kind opportunities to engage with non-profits in your community
  • Company match program for United Way donations
  • Volunteer opportunities and in-kind drives for non-profits throughout the year
• Take breaks or brainstorm in our game room with ping pong & foosball
• Casual Dress Code & Flexible Schedules (per team)

The world is reading and Ingram Content Group (Ingram) connects people with content in all forms. Providing comprehensive services for publishers retailers libraries and educators Ingram makes these services seamless and accessible through technology innovation and creativity. With an expansive global network of offices and facilities Ingrams services include digital and physical book distribution print-on-demand and digital learning. Ingram Content Group is a part of Ingram Industries Inc. and includes Ingram Book Group LLC Ingram Publisher Services LLC Lightning Source LLC Ingram Library Services LLC Tennessee Book Company LLC Ingram Content Group UK Ltd. and Ingram Content Group Australia Pty Ltd. 

All qualified applicants will receive consideration for employment without regard to race color religion sex national origin age work related mental or physical disability veteran status sexual orientation gender identity or genetic information.

• EOE-Race/Gender/Veterans/Disabled
• We participate in EVerify.
• EEO Poster in English 
• EEO Poster in Spanish 

Remote Work :

No

Employment Type :

Full-time