REF91344D-Assistant Manager Operations (Accounts Receivable) Pune

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profile Job Location:

Pune - India

profile Monthly Salary: Not Disclosed
Posted on: 8 hours ago
Vacancies: 1 Vacancy

Job Summary

Key Accountabilities/Job Responsibilities:

  1. Should have managed the team of 10 team members
  2. Customer management
  3. Strong understanding of end to end cycle of Accounts Receivable (Invoice Billing Cash Application Collection Credit Management and Dispute Management Reporting)
  4. Ensure all teams deliverables are completed in due time and compliant to relevant standards and policies and reported accurately
  5. Ensure compliance to all SLA and KPI targets
  6. Conducting review meetings with Team and external stakeholders
  7. Ensure compliance to quality and audit requirements
  8. Manage resource requirements
  9. Identify process gaps and improvement opportunities
  10. Handle internal reporting adherence to SLAs
  11. Handle quality control and audits
  12. Handle all administrative challenges
  13. Manage escalations
  14. Prepare dashboards for performance metrics service levels
  15. Exceed daily / weekly / monthly targets on Teams TAT and Accuracy
  16. Support team with AR domain knowledge as and when required
  17. Track exceptions and forward to relevant stakeholders for resolution
  18. Review queries and resolve from system
  19. Identify process gaps
  20. Engage in Lean Six Sigma projects to enhance process performance
  21. Drive transformation for process improvement. Simplification automation.
  22. Participate in all strategic decision with the customer
  23. Prior experience in service/ BPO industry

Work Experience (Mention No. of years):

  • The candidate should have 5-8 Years of Work Experience in F&A in the area of Accounts Receivable.

Knowledge/Qualifications/ Competency:

  • Commerce Graduate/Postgraduate
  • Good Communication Skills
  • Expert in MS Excel

Capabilities:

  • Domain expertise
  • Team Leading
  • Good communications skills
  • Multi-tasking skills
  • Detail and Analytical
  • Ability to work efficiently in a fast-paced environment.
  • Flexibility to work in different shifts

Job Location- Pune (Viman Nagar)


Qualifications :

Bachelors


Remote Work :

No


Employment Type :

Full-time

Key Accountabilities/Job Responsibilities:Should have managed the team of 10 team membersCustomer managementStrong understanding of end to end cycle of Accounts Receivable (Invoice Billing Cash Application Collection Credit Management and Dispute Management Reporting)Ensure all teams deliverables ar...
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Key Skills

  • Vendor Invoices
  • Data Entry
  • Collection calls
  • office supplies
  • A/R Management
  • Past due Account
  • Bank Deposits
  • General Ledger Accounting
  • Collection And Recovery
  • Accounting
  • Excel
  • Payroll
  • Financial statement
  • A/R Collections
  • CPA

About Company

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WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable busin ... View more

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