Associate, Communications

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Job Overview

Provide communications support to help maintain and enhance the reputation of the Disney Signature Experiences (DSE) this role the Associate will assist in executing internal and external communications activities that promote key reputation drivers among priority audiences. Responsibilities include supporting issues management and crisis communications crafting reputation-building stories for earned and owned media and creating a variety of communication assets such as press releases key messages and social media content. The Associate will collaborate with Public Relations Marketing and segment-wide partners.

Responsibilities may include but are not limited to:

• Support the implementation of communication plans across DSE brands.
• Assist in tracking media coverage and compiling industry headlines as assigned.
• Track media inquiries and reputational incidents.
• Research and document industry issues trends influencers and practices to inform leadership and potential partnerships.
• Draft media communications briefs updates summaries and other written content.
• Coordinate e-newsletter and/or press release content and distribution.
• Post updates to internal/external websites digital signage and other digital platforms.
• Assist with internal/external events photo and video shoots and stakeholder engagements including Cast events.
• Create graphics take photos for projects/initiatives with limited scope and scale.
• Partner with analytics team to aggregate and report out on internal/external coverage of communication strategies.
• Assist with issues management and crisis communications preparedness including updating contact lists building message repositories researching best practices compiling and organizing supporting materials.
• Assist in drafting press releases and reputation-building stories for earned and owned media channels as directed by team members.
• Support a variety of communications activities as directed by the Communications team.

Required Qualifications & Skills

• Experience in communications or related field including professional internships.
• Strong administrative writing research and presentation skills.
• Knowledge of the media.
• Excellent grammar skills and proficiency with Associated Press writing style.
• Computer proficiency in Microsoft Office and willingness to learn new software applications.
• Ability to work under tight deadlines and manage multiple priorities while maintaining professional poise.
• Proven ability to work well independently or in a group and is a self-starter.
• A commitment to working in ways that support and encourage diversity equity and inclusion.
• Demonstrated ability to handle confidential and sensitive information.

Preferred Qualifications

• Knowledge of the travel and timeshare industries.
• Experience working with the Walt Disney Parks and Resorts business.
• Familiarity with media research/monitoring tools such as Muckrack Meltwater and Netbase/Quid.
• Fosters inclusive and welcoming work environment.

Required Education

Bachelors degree in Communications Journalism Marketing English or related field

Company Overview

Disney Signature Experiences (DSE) offers family travel and leisure experiences beyond theme parks including Disney Cruise Line Adventures by Disney & National Geographic Expeditions Aulani A Disney Resort & Spa Disney Vacation Club Storyliving by Disney Golden Oak and Disney Institute. DSE operates within the Disney Experiences (DX) segment of The Walt Disney Company.

The Walt Disney Company is a world-class entertainment and technological leader. Walts passion was to continuously envision new ways to move audiences around the worlda passion that remains our touchstone in an enterprise that stretches from theme parks resorts and a cruise line to sports news movies and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences and were constantly looking for new ways to enhance these exciting experiences. Bring your individual talents here and discover for yourself why a career with Disney is the opportunity youve been looking for.

It takes people to make the dream a reality. Walt was on to something when he said that and it continues to ring true today. No matter the stage in your career being a part of The Walt Disney Company means being a part of a team where you help bring innovation to life through unsurpassed products services and most importantly remarkable experiences. As a Cast Member you are the steward and connection to our legacy and the backbone of our thriving innovations. Join our team and watch your dreams come true.

Disability accommodation for employment applications

The Walt Disney Company and its Affiliated Companies are Equal Employment Opportunity employers and welcome all job seekers including individuals with disabilities and veterans with disabilities. If you have a disability and believe you need a reasonable accommodation in order to search for a job opening or apply for a position email with your request. This email address is not for general employment inquiries or correspondence. We will only respond to those requests that are related to the accessibility of the online application system due to a disability.

The Walt Disney Company is an equal opportunity employer. Applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Disney fosters a business culture where ideas and decisions from all people help us grow innovate create the best stories and be relevant in a rapidly changing world.

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