End-User Asset Management Administrator

Infosys

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profile Job Location:

Indianapolis, IN - USA

profile Monthly Salary: Not Disclosed
Posted on: 11 hours ago
Vacancies: 1 Vacancy

Job Summary

Infosys is seeking an End-User Asset Management. This role requires Project Management and Asset Management specializing in planning execution and optimization of IT infrastructure and enterprise solutions. Demonstrated ability to manage end-to-end project lifecycles ensuring timely delivery within scope and budget. Skilled in risk management and stakeholder communication to drive operational efficiency. Expertise in asset lifecycle management including procurement deployment tracking and compliance ensuring cost-effective utilization of resources. Adept at collaborating with cross-functional teams and leveraging tools such as ServiceNow MS Project and ITIL frameworks to streamline processes and deliver measurable business outcomes.

Required Skills:
  • Candidate must be located within commuting distance of Memphis TN or Richardson TX or Hartford CT or Indianapolis IN or Raleigh NC or Tempe AZ or be willing to relocate to the area. This position may require travel in the US
  • Bachelors degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education
  • At least 4 years of Information Technology experience.
  • At least 4 years of experience in Asset Management and Project Management with expertise in IT infrastructure and lifecycle management.
  • Manage the complete device lifecycle and maintain accurate asset information in the IT Asset Management tool.
  • Provide support for end-user queries and tickets related to asset management.
  • Oversee the procurement and disposal lifecycle of IT assets.
  • Collaborate with the customers third-party vendor for IT disposal:
  • Monitor device disposal and ensure proper retirement in the IT Asset Management tool.
  • Work with Regional Support teams to record and update device data across the IT estate in appropriate systems ensuring data accuracy and compliance.
  • Partner with suppliers to maintain data integrity and support audits by providing local site assistance.
  • Review invoices from IT asset disposal vendors to reconcile billing confirm revenue share credits and report discrepancies to the customer.
  • Monitor track and report on lost and stolen devices.
  • Act as the financial point of contact for procuring IT asset disposal services.
  • Conduct surveys and gather feedback on vendor performance to drive continuous improvement.
  • Research and recommend improvements to enhance disposal services and reduce program costs.
  • Perform physical disposal of assets when required.
  • Collaborate with IT Regional Support for hands-on assistance and feedback to improve vendor services.
  • Candidates authorized to work for any employer in the United States without employer-based visa sponsorship are welcome to apply. Infosys is unable to provide immigration sponsorship for this role at this time.

Preferred Qualification:
  • Strong communication and interpersonal skills
  • Customer Service Orientation
  • Problem-solving and analytical thinking
  • Strong attention to detail and outstanding analytical and Problem-solving skills.

Along with competitive pay as a full-time Infosys employee you are also eligible for the following benefits: -
  • Medical/Dental/Vision/Life Insurance
  • Long-term/Short-term Disability
  • Health and Dependent Care Reimbursement Accounts
  • Insurance (Accident Critical Illness Hospital Indemnity Legal)
  • 401(k) plan and contributions dependent on salary level
  • Paid holidays plus Paid Time Off

The job entails sitting as well as working at a computer for extended periods of time. Should be able to communicate by telephone email or face to face. Travel may be required as per the job requirements.


About Us
Infosys is a global leader in next-generation digital services and consulting. We enable clients in more than 50 countries to navigate their digital transformation. With over four decades of experience in managing the systems and workings of global enterprises we expertly steer our clients through their digital journey. We do it by enabling the enterprise with an AI-powered core that helps prioritize the execution of change. We also empower the business with agile digital at scale to deliver unprecedented levels of performance and customer delight. Our always-on learning agenda drives their continuous improvement through building and transferring digital skills expertise and ideas from our innovation ecosystem.

EEO
Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability. Infosys provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy childbirth or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.

Required Experience:

Unclear Seniority

Infosys is seeking an End-User Asset Management. This role requires Project Management and Asset Management specializing in planning execution and optimization of IT infrastructure and enterprise solutions. Demonstrated ability to manage end-to-end project lifecycles ensuring timely delivery within ...
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Welcome to Infosys Careers for Experienced Professionals As a leading provider of next-generation consulting, technology and outsourcing solutions, we are dedicated to helping organizations in over 46 countries to renew their core and simultaneously innovate into new frontiers. Whilst ... View more

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