French Speaking Customer Support Advisor
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Job Location:
Monthly Salary:
Posted on:
5 hours ago
Vacancies:
1 Vacancy
Job Summary
On-site Porto
We are hiring French-speaking Customer Support Advisors to assist customers across multiple channels providing support with subscriptions billing technical troubleshooting and general enquiries. No previous experience is required full training is provided.
Schedule
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Monday to Saturday
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Rotating shifts between 7:00 AM 7:00 PM
What Youll Do
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Handle incoming customer calls and enquiries
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Welcome and assist customers in a professional and friendly manner
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Provide clear answers and personalized solutions on every interaction
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Support customers with subscription billing and technical issues
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Work closely with your team and contribute to a positive work culture
What Were Looking For
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Native or C2-level French
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No previous experience required
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Strong communication skills
- European Citizenship or Portuguese Work Permit
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Customer-focused and reliable
Location
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On-site role
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Office location: Porto
Recruitment Process
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Online tests
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Hiring Manager interview
Salary & Compensation
Minimum Salary
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930 gross per month (base salary paid x14)
Maximum Salary
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Approx. 1383 gross per month (including base salary meal allowance and performance bonus)
Salary Package Includes:
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Base salary: 930/month (x14)
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Meal allowance: 9 per working day
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Performance bonus:
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100/month during the first 3 months
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Up to 100/month thereafter performance-based
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Language bonus: 0
Benefits
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Private medical insurance after 4 months
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Transportation reimbursement up to 40/month
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Full training provided
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Stable on-site role in Porto
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Supportive and collaborative work environment
Key Skills
- Design Engineering
- Baan
- Customer Service
- Fund Management
- ABAP
- Elevator
