Patient Financial Counselor

Seattle, OR - USA

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

Job Description

UW Medicine - Harborview Medical Center Insurance Eligibility and Financial Counseling Services Team (IECS) has an outstanding opportunity for a Patient Financial Counselor.

WORK SCHEDULE

100% FTE (40 hours per week)
Monday Tuesday Friday Saturday Sunday; 8:00am - 5:00pm
Day Shift
Hybrid after a 6-month probation period

POSITION HIGHLIGHTS

This is an onsite position at Harborview Medical Center for the first 6 months with potential for transitioning to a hybrid work schedule upon successful completion of the probationary period
Participate in interviewing patients to determine appropriate insurance coverage and/or Financial Assistance
Refer uninsured patients for Medicaid/Financial eligibility screening
Prepare estimates of fees upon request from Patient Care Consultants
Review payment options with patients

PRIMARY JOB RESPONSIBILITIES

Interview patients and determine appropriate insurance opportunities
Complete applications which include Health Care Exchange Medicaid Medicaid Expansion and Medicare Part D
Manage and resolve a high volume of phone inquiries and referrals
Manage all aspects of UW Medicines Financial Assistance application process
Appropriately assess patients needs and potential funding and obtain and verify insurance through various web tools
Document progress of each case in Epic notes
Prepare price estimates and collect payments
Demonstrate knowledge and understanding of patient privacy rights
Maintain confidentiality of all medical financial or other sensitive materials in printed electronic or verbal form
Access and use the minimum necessary patient-identifiable information to perform job responsibilities and duties for authorized purposes only
Interpret hospital policies procedures and services to patients patient representatives and inter/intra-hospital departments and community facilities
Perform work that supports patient financial relations resolution of billing problems and the financial assessment protocols of UW Medicine
Perform other related duties as required

REQUIREMENTS

High school diploma or GED certificate
One year of experience in a medical office setting
An equivalent combination of education and experience may substitute for stated requirements

ABOUT HARBORVIEW MEDICAL CENTER

As the regions only Level I Trauma and verified burn center Harborview Medical Center is a comprehensive healthcare facility owned by King County and operated by UW Medicine. It is dedicated to providing specialized care for a broad spectrum of patients from throughout the Pacific Northwest including the most vulnerable residents of King County. It provides exemplary patient care in leading-edge centers of emphasis including emergency medicine trauma and burn care neurosciences ophthalmology vascular surgery HIV/AIDS rehabilitation mental health and substance abuse care.

Harborview employees are committed to the vital role the institution plays in the immediate community as well as the entire Northwest region.

Challenge. Collaboration. Compassion.

ABOUT UW MEDICINE WHERE YOUR IMPACT GOES FURTHER

UW Medicine is Washingtons only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicines mission is to improve the health of the public by advancing medical knowledge providing outstanding primary and specialty care to the people of the region and preparing tomorrows physicians scientists and other health professionals.

All across UW Medicine our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful welcoming environment where every patient family student and colleague is valued and honored. Nearly 29000 healthcare professionals researchers and educators work in the UW Medicine family of organizations including: Harborview Medical Center UW Medical Center - Montlake UW Medical Center - Northwest Valley Medical Center UW Medicine Primary Care UW Physicians UW School of Medicine Airlift Northwest.

Become part of our team. Join our mission to make life healthier for everyone in our community.

Compensation Benefits and Position Details

Pay Range Minimum:

$45432.00 annual

Pay Range Maximum:

$64968.00 annual

Other Compensation:

Benefits:

For information about benefits for this position visit Shift (United States of America)

Temporary or Regular

This is a regular position

FTE (Full-Time Equivalent):

100.00%

Union/Bargaining Unit:

SEIU Local 925 Nonsupervisory

About the UW

Working at the University of Washington provides a unique opportunity to change lives on our campuses in our state and around the world.

UW employees bring their boundless energy creative problem-solving skills and dedication to building stronger minds and a healthier return they enjoy outstanding benefits opportunities for professional growth and the chance to work in an environment known for its diversity intellectual excitement artistic pursuits and natural beauty.

Our Commitment

The University of Washington is committed to fostering an inclusive respectful and welcoming community for all. As an equal opportunity employer the University considers applicants for employment without regard to race color creed religion national origin citizenship sex pregnancy age marital status sexual orientation gender identity or expression genetic information disability or veteran status consistent with UW Executive Order No. 81.

To request disability accommodation in the application process contact the Disability Services Office at or .

Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.

Job DescriptionUW Medicine - Harborview Medical Center Insurance Eligibility and Financial Counseling Services Team (IECS) has an outstanding opportunity for a Patient Financial Counselor.WORK SCHEDULE100% FTE (40 hours per week)Monday Tuesday Friday Saturday Sunday; 8:00am - 5:00pmDay ShiftHybrid a...