Key Responsibilities:
Generate and distribute reports metrics trending to Operations Department Leadership; Assist in providing analysis trending and projections to business segments and Operations team.
Ensure that all operational data compilations projections spreadsheets and other departmental system reports are produced and published in a timely and accurate manner meeting the needs of end-users as defined.
Update and publish Operations department reports monitoring staffing levels resource allocation performance in key metrics and measures.
Conduct industry analysis competitive benchmarking to identify improvement opportunities leveraged to drive continuous improvement.
Optimize and document key business processes. Prepare Business Requirement documentation for submission to IT working collaboratively with end-users on content and implementation.
Act as a liaison for Analytics team with Operations and key stakeholders; acting as a resource to identify data information and reporting needs/requirements/expectations.
Assist Manager in developing measurement criteria for strategic Operations initiatives.
Create mechanisms for data collection reporting and interactive delivery.
Participate as SME on small projects and workgroups/teams.
Performs other related work as required or requested.
Key Requirements:
Bachelors degree in Analytics preferred
2 to 4 years of analytical work experience
2 plus years of working experience with SQL and/or SAS
2 plus years of working experience with PowerBI Tableau or other dashboard/virtualization software
Advanced level experience with Excel
Experience with Microsoft Office
Strong organizational skills and attention to detail
Sound customer service communication and collaboration skills.
Our current reasonable and good faith estimate of the annual salary wage range for this position is approximately $60000-$75000 based on a variety of factors including but not limited to relevant skills and experience educational background and certifications performance and qualifications market demand for the role and other organizational needs.
Please note: The advertised pay range is not a guarantee or promise of a specific wage.
#LI-MG1
Required Experience:
IC
Join the Boston Business Journal’s #1 Best Place to Work! Founded in 1988 in Quincy Massachusetts, Arbella provides car insurance, home insurance and business insurance in Massachusetts and Connecticut, as well as business insurance in New Hampshire and Rhode Island. Financially stro ... View more