Events Manager

Toronto - Canada

Monthly Salary: Not Disclosed

Posted on: 8 hours ago

Vacancies: 1 Vacancy

Job Summary

EOE/AA/Disabled/Veterans

The Hilton Toronto is hiring an Events Manager to join the Events Department. Reporting to the Director of Events this existing position is responsible for maintaining high standards of service for our clients and maximizing banquet revenue of our 35000 square feet of banquet space.

Being part of the Hilton brand means joining the #1 Worlds Best Workplace as awarded by Great Place to Work.

What will you be doing

The key responsibilities you would own as an Events Manager are:

Create and distribute all details of bookings in the form of BEO and other reports in a timely and organized fashion to appropriate departments to facilitate efficient planning purchasing and scheduling
Ensure any missing details are addressed with the client before the event
Provide sales support for team members at closing of potential business
Liaise with other department team members to communicate information and ensure customer satisfaction and hotel profitability
Develop individual monthly production reports and monitor results
Inspect function rooms and welcome clients to ensure satisfaction and encourage repeat clientele.
Prepare and customize proposals to meeting clients needs and hotels guidelines of profitability.
Attend client set up and/or special events to ensure smooth running and introduce client to Banquets/Operations.
Track Events productivity report on a weekly basis
Analyze banquet revenues daily to ensure revenue goals are met
Conduct site inspections with clients showing rooms meeting space food and beverage and recreation facilities
Provide written and verbal communication to clients regarding the management of their account
Other duties as assigned by management

What are we looking for

An Events Manager serving Hilton brands is always working on behalf of our guests and working alongside other team members to make every experience exceptional. To successfully fill this role you should have the skills knowledge attitude behaviors and values that follow:

Minimum 1 year of experience in a similar role with a proven track record
Exceptional organizational and planning skills with a keen eye for detail and accuracy
Effective written oral and interpersonal communication skills
Self-driven to delivering a high level of customer service and achieving goals
High level of grooming standards
Strong analytical skills to understand key business indicators and competitive trends

Bonus if you also have:

Degree or diploma in relevant or equivalent field
Hotel experience

What will it be like to work at Hilton

Since being founded in 1919 Hilton Worldwide has been a leader in the hospitality industry. Today Hilton Worldwide remains a beacon of innovation quality and success. This continued leadership is the result of our Team Members staying true to our Vision Mission and Values. Specifically we look for demonstration of these Values:

Hospitality - Were passionate about delivering exceptional guest experiences.

Integrity - We do the right thing all the time.

Leadership - Were leaders in our industry and in our communities.

Teamwork - Were team players in everything we do.

Ownership - Were the owners of our actions and decisions.

Now - We operate with a sense of urgency and discipline

What you can expect from us

You will be offered a competitive benefits package. As a team member you will also become eligible to receive discounts products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

A little about us

The Hilton Toronto is centrally located in Torontos financial district right in them middle of all the great things the city has to offer. We are within walking distance form City Hall the Toronto Eaton Centre and many venues such as Scotiabank Arena and theatre district. The hotel is also connected to The PATH allowing quick and easy access to shopping amenities and Union Station.

Diversity and Inclusion

We respect the diversity and unique backgrounds each of our team members bring to Hilton Toronto. We strive to create an inclusive and safe work environment and encourage applications from any candidate that meet the qualifications.

ACCESSIBILITY

Hilton Hotels and Resorts are committed to providing equality of services and access to facilities for all our guests. For more information on this hotels Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at or callAODA.

Availability: This position is located on the property of the Hilton Toronto and is not a remote position. Some coverage during the evening weekend and holidays may be required on occasion.

Salary Range: 65000 - 70000 per annum

Required Experience:

Manager

EOE/AA/Disabled/VeteransThe Hilton Toronto is hiring an Events Manager to join the Events Department. Reporting to the Director of Events this existing position is responsible for maintaining high standards of service for our clients and maximizing banquet revenue of our 35000 square feet of banquet...