LMS Administrator (mfd)
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Job Location:
Bratislava - Slovakia
Monthly Salary:
Not Disclosed
Posted on:
9 hours ago
Vacancies:
1 Vacancy
Job Summary
Company Description
About EIT RawMaterials
As the world moves towards a greener future the demand for raw materialsminerals and metalsis set to increase immensely over the next three decades. Europe faces a critical challenge in securing a stable supply of these essential resources and this is where EIT RawMaterials steps in.
EIT RawMaterials is at the forefront of driving innovation and sustainability in the raw materials sector. As an Innovation Community within the European Institute of Innovation and Technology (EIT) we collaborate with over 300 partners across industry academia and research institutes. Together we forge dynamic long-term partnerships to develop innovative solutions that meet Europes growing demand for raw materials.
About the European Raw Materials and Advanced Materials Academies
The European Raw Materials Academy funded by the European Commission supports upskilling and reskilling across Europes raw materials sector from exploration and processing to recycling and circularity. It addresses key skill gaps in the industry driven by sustainability digitalisation and industrial transformation by offering future-oriented learning programs aligned with EU priorities such as the Critical Raw Materials Act.
The European Advanced Materials Academy funded by the European Commission aims to strengthen Europes leadership in advanced materials through targeted upskilling and reskilling. It focuses on the design development and application of advanced materials across industries education systems and research providing innovative learning programs that align with EU strategies.
The Role
We are looking for a reliable and service-oriented LMS and Training Support Administrator (m/f/d) to support the delivery of training programs within the EU Raw Materials Academy and EU Advanced Materials Academy. This role is a key operational position within the Education Team ensuring the smooth day-to-day functioning of our Cornerstone OnDemand Learning Management System (LMS) and a positive learning experience for both learners and trainers.
This is a junior role ideal for someone with hands-on experience using LMS platforms preferably Cornerstone and a strong interest in education delivery digital learning and learner support. The successful candidate will act as the primary point of contact for LMS-related questions course administration and technical support troubleshooting and reporting helping ensure that our online and hybrid training programs run efficiently and professionally.
What Youll Do
Course Lifecycle Management
Managing course uploads curriculum setup assessment management and course metadata management in the LMS;
Based on periodic reviews update courses and curricula as needed as well as support with the removal of courses and curricula at the end of the course lifecycle;
Define processes that support instructional designers provide you with the necessary information for setting up a course accurately.
LMS Administration
Manage the administration of the Learning Management System including user and user profile management enrolments and updates permissions and paywall management;
Ensure that training programs are correctly configured and accessible to learners and instructors.
Learner Support and Helpdesk
Serve as the first point of contact for supporting the learners participating in Academy courses;
Respond to questions and issues related to access enrolment navigation attendance assessments and certificates ensuring timely and professional support.
Trainer and Course Support
Support trainers and course administrators in using the LMS particularly for blended and hybrid learning formats;
Assist with course setup participant management attendance tracking webinar integration and troubleshooting during course delivery.
Hybrid and Online Training Operations
Support the operational aspects of online and hybrid courses including webinar scheduling virtual classroom setup attendance tracking and coordination with trainers and learners before and during live sessions.
Quality Data Management and Reporting
Help maintain accurate learner records attendance logs and completion data within the LMS;
Support the generation of reports related to course participation completion and learner progress;
Use the standard reports as well as custom reports available in Cornerstone
Certification and Competency Framework Support
Support the setup and administration of certificates badges and learning outcomes within the LMS;
Ensure learner data is accurate and complete to support credential issuance and alignment with defined competency or skills frameworks.
Process Support and Continuous Improvement
Document common issues FAQs and workflows related to LMS and training delivery;
Suggest improvements to processes user guides and support materials to enhance the learner and trainer experience.
Collaboration with the Education Team
Work closely with Education Managers QA Operations and Communications colleagues to ensure LMS activities align with program requirements reporting needs and quality standards;
Train new members of the team on the capabilities and processes pertaining to the LMS
What Were Looking For
Previous experience working with a Learning Management System ideally Cornerstone (or similar enterprise LMS platforms).
Experience supporting learners or instructors in an online blended or professional training environment.
Strong service orientation and communication skills with the ability to respond clearly and patiently to user queries.
Good organizational skills and attention to detail especially when managing enrolments attendance and course data.
Comfort working with digital tools such as video conferencing platforms spreadsheets and collaboration tools.
Ability to work independently manage routine tasks and follow established processes reliably.
Excellent written and verbal communication skills in English (additional EU languages are an asset).
Nice to Have
Familiarity with professional training adult learning or continuing education environments.
Basic experience with reporting or data exports from LMS platforms.
Familiarity with professional education on technical topics especially raw materials or advanced materials is a bonus.
Why Youll Love It Here
Be Part of Something Meaningful: Support Europes skills development in raw and advanced materials through high-quality training delivery.
Remote Flexibility: Work full-time from anywhere within the EU as part of an international team.
Hands-On Learning: Gain practical experience in LMS administration digital education delivery and learner support.
Supportive Environment: Join a collaborative team that values reliability learning and continuous improvement.
Career Development: Build a strong foundation for future roles in education operations digital learning or project support.
Other Information
This is a full-time remote position open to candidates located anywhere within the EU.
Duration: 2-year fixed contract (with potential extension).
Our Recruitment Process
The position will stay open until a successful candidate is chosen.
Application Review: Our team thoroughly reviews each application. Please make sure to submit your CV in English.
Initial Interview (30 minutes): Meet with the hiring manager and recruitment team.
Second Interview (60 minutes): Second interview with a presentation on a relevant topic to the hiring manager and HR.
Offer: If successful receive an offer to join our team.
Ready to shape the future with us Apply now.
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