Residential HVAC Field Supervisor

Mentor, OH - USA

Monthly Salary: Not Disclosed

Posted on: 3 hours ago

Vacancies: 1 Vacancy

Job Summary

Residential HVAC Field Supervisor
Pay: $85-$95k annually

At Anderson Heating Cooling Plumbing & Electrical weve built a reputation for excellence in home services. We are looking for a seasoned hands-on HVAC Field Supervisor to support our technicians in the field and ensure consistent high-quality service delivery.

Why Youll Love Working at Anderson

Comprehensive Health Benefits Starting Day One:
- Affordable High Quality Health Care options (company pays 70%)
- Dental & Vision Insurance
- Company subsidized Health Savings Accounts
- Employer-Paid Basic Life and AD&D Insurance
- Employer-Paid Short- and Long-Term Disability Insurance
401(k) with Significant Company Match Plan for your future while you build your career
Fully Stocked Company Vehicles - So you can focus on the job and get started quickly
Paid Time Off Including holidays floating holidays and PTO
Company-Provided Tools Uniform and Tablet
Employee and Family Discounts
Apprenticeship Programs and On-the-Job Training Learn quickly and grow your career
Trades License Incentive Payout Program Earn cash incentives for achieving key licensing milestones! We recognize the value of your hard work and investment in professional growth-when you obtain or upgrade your trade license youll receive a financial reward for your accomplishment
Positive Team-Focused Culture

Position Overview:

The residential HVAC Field Supervisor is responsible for overseeing day-to-day field execution across residential HVAC service and installation work. This role supports technicians directly through ride-alongs jobsite visits coaching and real-time troubleshooting while partnering closely with dispatch and management to ensure jobs are completed safely efficiently and to company standards.

The ideal candidate is a senior or lead HVAC technician with strong technical expertise leadership potential and a passion for developing others.

Position Entails:

Field Leadership & Technician Support:

Support and coach residential HVAC service and installation technicians in the field
Conduct ride-alongs jobsite visits and quality inspections
Provide technical troubleshooting and job execution guidance
Reinforce professionalism customer communication and brand standards

Operations Support:

Partner with dispatch to support daily scheduling and job flow
Assist with same-day issues callbacks reschedules and field escalations
Identify execution gaps and communicate improvement opportunities to management

Training & Development:

Support onboarding and field training for new technicians
Reinforce safety practices documentation standards and code compliance
Assist with ongoing technical training and certification readiness

Customer Experience:

Support resolution of workmanship-related customer concerns
Ensure a consistent high-quality customer experience in the field
Act as a role model for service excellence and professionalism

Compliance and Safety:

Enforce safety standards PPE usage and vehicle expectations
Ensure work is completed in compliance with local codes and company policies
Promote a culture of accountability safety and continuous improvement

What Does It Take

5 years of residential HVAC experience (service and/or installation)
Strong diagnostic and technical troubleshooting skills
Prior leadership exposure (Lead Tech Trainer or Mentor preferred)
Excellent communication and coaching abilities
EPA Certification
ServiceTitan experience desired
Ability to pass a DOT physical/drug screen and background check
Valid drivers license with a solid driving record; ability to obtain a chauffeurs license if needed
Ability to work in a fast-paced environment problem-solve effectively and support multiple technicians daily

Who We Are:

Since 1982 Anderson Heating Cooling & Plumbing has been committed to providing top-notch residential service to Lake County and surrounding areas. Weve built our business on honesty integrity and hard work-and our employees embody those values every day.

If youre ready to join a company where your work is valued your role makes an impact and your contributions matter every day apply now and start your next chapter with Anderson

Anderson Heating Cooling & Plumbing is part of Atrium Home Services a proud equal opportunity employer.

EEOC statement: Atrium Home Services and its affiliated companies are dedicated equal opportunity employers and prohibit discrimination and harassment of any kind. All qualified applicants will receive consideration for employment without regard to race color age religion sex (including pregnancy) sexual orientation gender identity and/or expression national origin protected veteran status disability genetics or citizenship status (when otherwise legally authorized to work) and will not be discriminated against based on such characteristics or any other status protected by the laws or regulations in the locations where we operate.

Residential HVAC Field Supervisor Pay: $85-$95k annually At Anderson Heating Cooling Plumbing & Electrical weve built a reputation for excellence in home services. We are looking for a seasoned hands-on HVAC Field Supervisor to support our technicians in the field and ensure consistent high-quality ...