HVAC Parts Associate
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Job Location:
Sterling, MA - USA
Monthly Salary:
Not Disclosed
Posted on:
3 hours ago
Vacancies:
1 Vacancy
Job Summary
Overview:
Join our growing team at Commercial Express HVAC as a HVAC Parts this vital support role you will help keep our Service Department running efficiently by ensuring technicians receive the correct parts and materials when they need them. Youll review work orders coordinate with vendors track deliveries and maintain accurate system documentation to support timely and successful service calls.
About Us:
For over two decades Commercial Express HVAC has been a trusted leader in the HVAC industry recognized for our unwavering commitment to quality service and customer satisfaction. We take pride in delivering top-notch HVAC solutions and building long-term relationships with our clients. Our team is driven by excellence integrity and a passion for service.
Key Responsibilities
- Perform general HVAC parts ordering through approved vendors and supply houses
- Coordinate specialty filter ordering tracking availability lead times and delivery
- Process and track parts returns ensuring proper documentation and vendor follow-up
- Manage warranty claims and returns including submission tracking and resolution
- Perform general administrative tasks and paperwork related to parts ordering warranties and service support
- Maintain organized accurate records for all parts orders returns and warranty claims
Required Skills & Qualifications
- Minimum 2 years of experience in the HVAC service industry
- High school diploma or GED
- Strong customer service skills and professional communication
- Excellent organizational skills and attention to detail
- Ability to multitask in a fast-paced environment
- Proficiency in Microsoft Word and Excel
- Dependable punctual and reliable
Preferred Qualifications
- Experience working with HVAC vendors and supply houses
- Familiarity with service dispatch or work order software
- Prior parts ordering or inventory coordination experience
Our Employees Enjoy the Following Benefits:
- Medical dental & vision insurance
- 401k Retirement Plan with Match
- Employer paid Life Insurance Short-term and Long-term disability insurance
- Optional Supplemental Life insurance
- Holiday Pay
- Paid Time Off
- Bonus
- Employee referral program
- Employee events
Key Skills
- Business Development
- Sales Experience
- Marketing
- Inventory Control
- Customer Service
- Computer Skills
- Dealership Experience
- GM Vehicles
- Management Experience
- Service Writing
- Sales Management
- Automotive Service
