Work Location:
Toronto Ontario CanadaHours:
37.5Line of Business:
TD InsurancePay Details:
$200000 - $250000 CADThis role is eligible for a discretionary variable compensation award that considers business and individual performance.TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidates skills and experience job-related knowledge geographic location and other specific business and organizational needs.
As a candidate you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.
Job Description:
Department Overview
TD Insurance is part of TD Bank Group one of Canadas largest financial institutions. TD Insurance helps protect clients from the accidents of life with a wide range of products including credit protection life health travel home and auto insurance. With more than four million clients TD Insurance authorized products and services are available online over the phone and through a network of more than 1000 TD Canada Trust branches.
In Canada we have two lines of business General Insurance and Life and Health. Our General Insurance business is one of the top homes and auto insurance groups in Canada and the national leader in group insurance and affinity marketing. Our Life and Health business is the number one provider of critical illness insurance and direct life and health insurance in Canada.
At TD Insurance we are committed to fostering an inclusive accessible environment. With a Canada-wide workforce of over 6000 employees and offices in Atlantic Canada Quebec Ontario and Alberta our company is always growing and can help you to grow. TD Insurance offers a stable and dynamic work environment where talent is appreciated and professional development is taken seriously. More than just a job we offer rewarding careers.
Key Responsibilities
Reporting to the Vice President Litigation and Fraud TD Insurance the Associate Vice President TDI Litigation provides strategic leadership for a national litigation team ensuring TD Insurance and its customers are expertly represented before all levels of court and tribunal and throughout all stages of litigation.
Key Accountabilities include:
Lead and inspire a high-performing national Claims Litigation Services team of approximately 250 lawyers and support staff fostering a culture of excellence collaboration and continuous improvement
Consistently deliver best-in-class litigation outcomes for TD Insurance and its customers focusing on indemnity cycle time closed-to-open ratio and cost per case
Drive operational efficiency and achieve significant expense and indemnity savings by aligning team performance with business metrics and demonstrating courtroom excellence
Build strategic partnerships with Accident Benefits Bodily Injury residential fraud and subrogation teams providing expert legal guidance for complex claims resolution
Cultivate strong relationships with Government Industry Relations and regulatory bodies advocating for TD Insurances interests and contributing to positive regulatory change
Modernize legal team strategy through data-driven decision-making adoption of modern business practices AI deployment and effective resource management
Attract develop and retain a diverse highly skilled talent base to meet strategic objectives
Act as a subject matter expert on claims regulations across all Canadian jurisdictions proactively identifying and mitigating legal risks
Collaborate with TD Legal to ensure efficient referral of new litigated matters to appropriate defense counsel optimizing outcomes and resource allocation
Engage with Claims Litigation Services teams nationwide to ensure alignment support and effective communication
Qualifications & Experience
Licensed lawyer in good standing with a provincial law society with the ability to be licensed in Ontario or Alberta (or both) with 1015 years of progressive experience in insurance defense litigation.
Demonstrated expertise in trial advocacy including both traditional and less adversarial forums (e.g. LAT) with a proven track record of successful outcomes.
Recognized for making a measurable impactdeveloping and executing strategies that deliver superior results in both the short and long term.
Exceptional leadership skills with the ability to inspire influence and manage stakeholders across TD Insurance.
Proven experience managing and developing a diverse team across multiple locations fostering an inclusive and high-performance culture.
Outstanding communicator able to engage and influence colleagues business partners and external stakeholders at all organizational levels.
Advanced written and verbal communication negotiation and partnership skillsadept at balancing stakeholder input while maintaining focus on strategic objectives.
Strong collaborator with a history of working effectively in cross-functional teams and with multiple stakeholders at varying levels of the organization.
Demonstrated success in leading large-scale change initiatives and driving organizational transformation.
Ability to identify and deliver synergies across teams and functions promoting a collaborative and unified approach.
Leadership Skills
Builds and retains an engaged high-performing and diverse team that values creativity curiosity and diversity of thoughtensuring every colleague and customer feels respected valued and heard.
Proactively identifies recruits and develops top talent cultivating a robust and diverse pipeline to drive innovation and maximize individual strengths for superior business outcomes.
Enables colleague growth by encouraging ongoing development providing timely feedback and recognizing achievements to help colleagues reach their career and business objectives.
Promotes a continuous learning culture by actively seeking listening to and acting on feedback from colleagues and peers to enhance the colleague experience.
Fosters knowledge sharing and collaboration ensuring timely management and escalation of issues and creating opportunities for cross-functional teamwork.
Leads teams through change by modeling resilience and flexibility communicating a clear and compelling vision and empowering colleagues to challenge the status quo and drive innovation in a psychologically safe environment.
Drives a high-performance culture by setting clear targets and objectives facilitating ongoing feedback and coaching and conducting regular performance check-ins to ensure accountability and deliver business results.
Who We Are:
TD is one of the worlds leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day we deliver legendary customer experiences to over 27 million households and businesses in Canada the United States and around the world. More than 95000 TD colleagues bring their skills talent and creativity to the Bank those we serve and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers communities and colleagues.
TD is deeply committed to being a leader in customer experience that is why we believe that all colleagues no matter where they work are customer facing. As we build our business and deliver on our strategy we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether youve got years of banking experience or are just starting your career in financial services we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs were here to support you towards your goals. As an organization we keep growing and so will you.
Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial physical and mental well-being goals. Total Rewards at TD includes a base salary variable compensation and several other key plans such as health and well-being benefits savings and retirement programs paid time off banking benefits and discounts career development and reward and recognition programs. Learn more
Additional Information:
Were delighted that youre considering building a career with TD. Through regular development conversations training programs and a competitive benefits plan were committed to providing the support our colleagues need to thrive both at work and at home.
Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations requirements.
Colleague Development
If youre interested in a specific career path or are looking to build certain skills we want to help you succeed. Youll have regular career development and performance conversations with your manager as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience or you want to coach and inspire your colleagues there are many different career paths within our organization at TD and were committed to helping you identify opportunities that support your goals.
Training & Onboarding
We will provide training and onboarding sessions to ensure that youve got everything you need to succeed in your new role.
Interview Process
Well reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
Your accessibility is important to us. Please let us know if youd like accommodations (including accessible meeting rooms captioning for virtual interviews etc.) to help us remove barriers so that you can participate throughout the interview process.
We look forward to hearing from you!
Language Requirement (Quebec only):
Sans ObjetRequired Experience:
Exec