CancellationsRegistrations

Job Description

Job Title:Cancellations/Registrations Clerk

Department: Business Office

Reports To: Office Manager

FLSA Status: Non-Exempt

Prepared By: Chris Shakoor

SUMMARY

Processes all documents for the registration of finance products and the cancellation of finance products.

ESSENTIAL DUTIES

Essential duties include the following. Other duties may be assigned.

• Inputs warranty registrations to the different warranty providers. Provides information to finance department concerning discrepancies in cost mileage or coverage.
• Inputs gap registration credit life and disability registrations and theft avert registrations. Provides information to the finance department concerning discrepancies in cost.
• Provides cancellation quotes to finance and sales managers to accurately determine down payment from future cancellations.
• Accurately logs cancellation requests through complete cancellation process updating log daily.
• Accesses storage room to acquire necessary files.
• Inputs cancellation requests to warranty providers gap providers and insurance providers.
• Processes checks from warranty gap and insurance providers.
• Creates check for customer or lien holder based on cancellation request. Checks own work for accuracy to insure check is printed to the appropriate individual or lien holder for the appropriate amounts.
• Makes copies of cancellations and files those copies inside the appropriate deals. Returns files to file clerk.
• At least once daily listens to customers messages and responds in a timely polite manner.
• Informs office manager and comptroller of situations that require their assistance in the areas of warranty credit life and disability gap and theft avert products.
• Reviews accounting schedules and creates journal entries as needed.
• Keep work area organized neat and clean.
• Assists billing clerk as needed. Reviews/Checks deals. Bills deals.
• Cross-trains for other business office tasks as required.
• Maintains a professional appearance.

SUPERVISORY RESPONSIBILITIES

This job has no supervisory responsibilities.

QUALIFICATIONS

To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High school diploma or general education degree (GED) and six months to one year related experience. Proficient in Excel Word and Outlook. Comprehends basic accounting principles of credits and debits.

MATHEMATICAL SKILLS

Ability to add and subtract six digit numbers and to multiply and divide. Ability to perform these operations using units of American money. Ability to add subtract multiply and divide in all units of measure using whole numbers common fractions and decimals on an adding machine. Ability to compute percentage rates on an adding machine.

REASONING ABILITY

Ability to apply common sense understanding to carry out instructions furnished in written or oral form. Ability to deal with problems involving several concrete variables in standardized situations. Ability to pay close attention to detail when conducting all essential duties.

LANGUAGE SKILLS

Ability to read and comprehend simple instructions short correspondence and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers clients and other employees of the organization.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job the employee is regularly required to walk and climb stairs sit finger handle and feel; talk and hear; reach with hands and arms. The employee must be able to lift 50 75 lbs.

Specific vision abilities required by this job include close vision depth perception and the ability to adjust focus.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The noise level in the work environment is usually moderate.

Northside Auto Group is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex national origin disability or protected veteran status. If you need a reasonable accommodation for any part of the employment process please contact us by email at and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email.