Quick Lane Service Advisor
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Job Location:
Canton, OH - USA
Monthly Salary:
Not Disclosed
Posted on:
Yesterday
Vacancies:
1 Vacancy
Job Summary
The Quick Lane of Canton is looking to add another experienced Service Advisor to our team. As part of the Hines Park Automotive Group there is a lot of room for growth and opportunity to develop your career. The ideal candidate will be friendly organized and motivated to give our clients the best possible experience. Although a good portion of our business is Ford/Lincoln The Quick Lane of Canton services all makes and models! We have a large book of clientele and repeat clients and are still growing so we are needing someone that can handle a fast paced environment and a decent work load.
What We Offer
- Medical insurance
- Dental and vision insurance
- Paid vacation time
- 401(k) plan with employer match
- Growth opportunities
- Family owned and operated
- Great work environment
- Team environment
- Employee pricing on vehicles services and parts
Responsibilities
Ensure that customers receive prompt courteous transparent and effective service
Write accurate repair orders and get all clients approval before beginning work on their vehicles
Take ownership of the customers experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer
Provide concierge support for all owner inquiries whether phone or in person to assure the customer does not get mishandled
Ensure the daily inventory of technicians time is consistently sold to service customers
Answer technical questions about vehicle problems warranties services and repairs
Maintain Customer Success Index at or above company standards
Assist in diagnosing vehicle problems; order parts and tools as necessary
Reinforces company policies and adheres to company standards
Encourages compliance with applicable laws and regulations
Qualifications
Organized and friendly personality
Time management skills
Fantastic communication skills with your customers
Professional well-groomed personal appearance
Basic knowledge of how a vehicle works
Previous experience as a Service Advisor is preferred Ford or Lincoln experience is a plus!
Consistent record of service and sales success
Strong record of positive customer satisfaction results
Team oriented and self-motivated
Able to work with little supervision
Clean driving record and valid drivers license
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race color religion age sex national origin disability status genetics protected veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws.
Required Experience:
Unclear Seniority
Key Skills
- Sales Experience
- Time Management
- Order Management System
- Customer Service
- Dealership Experience
- GM Vehicles
- Retail Sales
- Tire Service
- Automotive Repair
- OSHA
- Service Writing
- Automotive Service
About Company
Quick Lane of Canton is currently looking to fill a full time porter position. The ideal candidate will have an outgoing personality and will be eager to assist...
