Marketing Success Specialist
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Job Location:
Franklin, NH - USA
Monthly Salary:
Not Disclosed
Posted on:
20 hours ago
Vacancies:
1 Vacancy
Job Summary
Kaseya is the leading provider of complete IT infrastructure and security management solutions for Managed Service Providers (MSPs) and internal IT organizations worldwide powered by AI. Kaseyas best-in-breed technologies allow organizations to efficiently manage and secure IT to drive sustained business success. Kaseya has achieved sustained strong double-digit growth over the past several years and is backed by Insight Venture Partners ) a leading global private equity firm investing in high-growth technology and software companies that drive transformative change in the industries they serve.
Founded in 2000 Kaseya currently serves customers in over 20 countries across a wide variety of industries and manages over 15 million endpoints worldwide. To learn more about our company and our award-winning solutions go to and for more information on Kaseyas culture.
Kaseya is not your typical company. We are not afraid to tell you exactly who we are and our expectations. The thousands of people that succeed at Kaseya are prepared to go above and beyond for the betterment of our customers.
Marketing Success Specialist (MSS)
Reports To: Director of Marketing Success Location: In Office (Nashville TN) Type: Full-Time Salaried
Overview
As a Marketing Success Specialist your mission is simple: help our members succeed. Youll be their go-to guidecoaching them through campaigns answering questions and making sure theyre getting real results from their membership. This role blends customer success with strategic marketing support ensuring every member feels confident supported and empowered.
What Youll Do
Coach for Results: Lead quarterly reviews recommend campaigns and guide members toward their next best step.
Drive Engagement: Spot underutilized accounts and re-engage them with personalized outreach.
Prevent Churn: Monitor member health flag risks early and collaborate with internal teams to keep satisfaction high.
Be the Expert: Stay sharp on all marketing tools and resources so you can answer questions or loop in specialists when needed.
Amplify Member Voices: Gather feedback identify trends and share insights to improve our offerings.
Support Growth: Identify upsell opportunities and help members discover new ways to grow with us.
Success Looks Like
High member retention and satisfaction
Increased campaign adoption and engagement
Timely and effective coaching sessions
Valuable feedback that drives product and service improvements
Clear communication and collaboration across internal teams
Youre a Great Fit If You
Have at least 2 years in customer success marketing or coaching
Love helping small businesses thrive
Are organized empathetic and a strong communicator
Thrive in a fast-paced high-touch environment
Join the Kaseya growth rocket ship and see how we are #ChangingLives !
Additional information
Kaseya provides equal employment opportunity to all employees and applicants without regard to race religion age ancestry gender sex sexual orientation national origin citizenship status physical or mental disability veteran status marital status or any other characteristic protected by applicable law.
Required Experience:
IC
Key Skills
- Digital Marketing
- Marketing
- Google Analytics
- Pardot
- HTML5
- MailChimp
- Marketing Automation
- Salesforce Marketing Cloud
- HubSpot
- Responsys
- Email Marketing
- Social Media Management
About Company
Kaseya's IT Complete is an integrated and cost-effective platform to manage everything in IT and security.
