Quality Assurance Coordinator
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Job Location:
Sarasota, FL - USA
Hourly Salary:
$ 19 - 22
Posted on:
21 hours ago
Vacancies:
1 Vacancy
Job Summary
Responsive recruiter
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Benefits:
- Paid Time Off
- 401(k) plan employer matching contributions
- Medical Dental Vision Insurance with employer contributions
- Company provided EAP (Employee Assistance Program)
- Full time Monday to Friday schedule
Not hiring in the following states: NY TX PA DC MA CT ME VT CO MT CA OR MD NJ
To qualify for the fully remote position the applicant must be more than 90 miles from any NSB location.
To qualify for the fully remote position the applicant must be more than 90 miles from any NSB location.
National Service Bureau (NSB) is looking for a Quality Assurance Coordinator to join our team. NSB is a family owned People First company focused on Insurance Subrogation and Accounts Receivable Management. We have grown for the last 35 years to become a leading national agency. We are a team of people who are self-motivated accountable and engaged in personal growth.
Quality Assurance Coordinator Job Description:
We are seeking a Quality Assurance Coordinator to support our management staff with ensuring that internal business productivity and quality are being upheld to a high industry standard.
Monitor agent inbound/outbound calls
Assess calls for compliance quality efficiency and performance
Review agent files for compliance quality efficiency and performance
Identify re-training and coaching opportunities
Effectively communicate coaching opportunities through the proper channels
Support internal quality control policy and procedures
Track performance at department team and individual levels
Other duties as assigned
Quality Assurance Coordinator Skills Required:
Ability to organize and prioritize multiple tasks and requests
Proficiency with Microsoft Office
Ability to provide effective feedback both verbally and in writing
Exceptional attention to detail
Positive attitude and approach
Strong analytical and problem-solving skills
Experience with operational audits
Ability to work independently and within a team
Willingness to exemplify our Core Values
NSB Core Values:
- Follow Through
- Be Engaged
- Think First
- Be Respectful
- Be Accountable
NSB Culture & Environment:
- Diverse and friendly team
- Emphasis on work/life balance
- No nights/weekends
- Positive environment
- Performance-based incentives
- Advancement opportunities
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are proud of the professional environment fostered through our roots as a family owned and operated business. We are looking to find a fantastic Quality Assurance Coordinator as we enter the largest period of growth in our companys history.
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our careers page:
are proud of the professional environment fostered through our roots as a family owned and operated business. We are looking to find a fantastic Quality Assurance Coordinator as we enter the largest period of growth in our companys history.
This is a remote position.
Compensation: $19.00 - $22.00 per hour
Required Experience:
IC
Key Skills
- Quality Assurance
- FDA Regulations
- Data Collection
- Food Industry
- ICH Q7
- ISO 9001
- Hospice Care
- Food Processing
- Quality Management
- cGMP
- QA/QC
- HACCP
About Company
National Service Bureau GROW WITH US! At National Service Bureau (NSB), our roots as a local family business have allowed us to grow organically into an agency with nationwide coverage. We bring a breadth of experience and a range of services to the recovery of delinquent accounts rec ... View more
