Network Monitoring Analyst

Tuknik Government Services LLC a Koniag Government Services company is seeking a Network Operations Analyst to support TGS and our government customer in Durham NC. This position requires the candidate to be able to obtain a Public offer competitive compensation and an extraordinary benefits package including health dental and vision insurance 401K with company matching flexible spending accounts paid holidays three weeks paid time off and hardware and software engineering technical support services training for operation of various existing applications and implementation and operation of new technologies that reside in the clients Regional System Support Center (RSSC) infrastructure. The candidate shall provide on-site support and management for hardware devices located at the RSSC; as well as provide 2nd and 3rd level software and hardware problem determination support for this :Thursday thru Monday from Midnight until 830am; Wednesday thru Sunday from Midnight to Duties and Responsibilities include the following: (Not listed in order of importance; other duties may be assigned)Perform day-to-day operations necessary for effective hardware operation. This includes daily database initialization monitoring health of the client/server equipment and data flow through Outlook/Exchange database storage and the PDC serversPerform daily checks on overnight hardware functionality and troubleshoot as necessary Provide troubleshooting to efficiently isolate workstation or server connectivity issues and hardware problems in a multiple domain environmentProvide problem analysis for all types of hardware as they perform within the ROCC infrastructure and coordinate the activities necessary for problem resolutionPerform all activities necessary to resolve hardware problems. Limited travel may be requiredInstall and/or reinstall Agency approved software on multiple platform disciplines resident in the ROCCPerform software application troubleshooting on all Agency-standard softwarePerformance of the day-to-day operations necessary for effective software operation coordinating prompt and appropriate problem resolutionProvide troubleshooting to efficiently isolate workstation or server connectivity issues and software application problems in a multiple domain environmentPerform all activities necessary to resolve software problems. Limited travel may be requiredProvide support and problem resolution for Microsoft Windows server and workstation multiple domain structuresProvide necessary expertise to use common Microsoft Administration utilities such as Server Manager User Manager and Performance MonitorProvide suggestions for proactive problem resolution and to contribute suggestions for continuous improvement of daily operations in the remote office using network management utilities such as SMSLogically resolve problems in the client server area by using the TCP/IP suite of protocols (PING TRACERT TELNET etc.)Qualifications:To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential and/or Experience:BA/BS in Computer Science Information Services or comparable discipline required or demonstrated success with equivalent work experienceEquivalent combination of knowledge and specialized experience may be acceptable in lieu of a contract may require person to possess proof of U.S. citizenshipActive CCNA and Network CertificationKnowledge:Candidates must possess extensive knowledge of networking concepts such as DNS DHCP MS Exchange Email Active Directory HTTP SSL OSI Model TCP/IP protocols and applications Windows Server 2012 Windows 7 and Cisco IOS (CLI) and familiarity with Data Protection Manager 2012 System Center Configuration Manager (SCCM) virtual environments (i.e. VMware Hyper-V) Unix systems operation and Oracle data base operation EMC and Hitachi storage array addition experience in a large routed/switched/Ethernet network using primarily Cisco equipment is Windows administrationSecurity Requirements:Applicants may be subject to a government security investigation and must meet eligibility requirements for access to classified to obtain a Public TrustOur Equal Employment Opportunity PolicyThe company is an equal opportunity employer. The company shall not discriminate against any employee or applicant because of race color religion creed ethnicity sex sexual orientation gender or gender identity (except where gender is a bona fide occupational qualification) national origin or ancestry age disability citizenship military/veteran status marital status genetic information or any other characteristic protected by applicable federal state or local law. We are committed to equal employment opportunity in all decisions related to employment promotion wages benefits and all other privileges terms and conditions of company is dedicated to seeking all qualified applicants. If you require an accommodation to navigate or apply for a position on our website please get in touch with Heaven Wood via e-mail at or by calling to request Government Services (KGS) is an Alaska Native Owned corporation supporting the values and traditions of our native communities through an agile employee and corporate culture that delivers Enterprise Solutions Professional Services and Operational Management to Federal Government Agencies. As a wholly owned subsidiary of Koniag we apply our proven commercial solutions to a deep knowledge of Defense and Civilian missions to provide forward leaning technical professional and operational solutions. KGS enables successful mission outcomes for our customers through solution-oriented business partnerships and a commitment to exceptional service delivery. We ensure long-term success with a continuous improvement approach while balancing the collective interests of our customers employees and native communities. For more information please visit Opportunity Employer/Veterans/Disabled. Shareholder Preference in accordance with Public Law 88-352