Starter
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Job Summary
Silverado Resort in beautiful Napa CA is looking for a Starter! Ideal candidates are friendly and organized able to work in a fast-paced environment and possess strong communication and interpersonal skills. Starters provide guest services by guiding players to the first tee at appropriate times and controlling a smooth pace of play on the golf course.
Compensation: $16.90 - $17.50 per hour
- Valid drivers license required (if operating golf carts or range equipment)
- Strong work ethic dependable and team-oriented
- Friendly personality with a passion for working with the public
- Organized and able to perform well in a fast-paced environment
- Excellent communication and interpersonal skills
- Guest service mindset with strong customer orientation
- Ability to enforce course policies rules and etiquette with professionalism
- Ability to follow written and verbal instructions
- Safe and proper use of equipment and tools
- Knowledge of the game of golf preferred but not required
- Always maintain a professional and polished appearance
- Greeting members/guests warmly and assist with check-in process
- Provide scorecards pencils and course information as needed
- Guide players to the first tee and communicate course policies conditions and pace-of-play expectations
- Correspond pace of play to player assistance to help slower groups and promote a smooth flow on the course
- Communicate updates to Golf Shop staff regarding pace of play or course activity
- Support golf tournaments and group play coordination
- Deliver exceptional customer service answer questions and provide directions or assistance
- Ensure members/guests are following course rules and golf etiquette
- Prepare stage clean and maintain the golf cart fleet
- Keep the cart barn and range area clean organized and well-stocked
- Collaborate with Golf Shop and Golf Operations staff to deliver seamless members/guests experience
- Communicate guest feedback or complaints to Golf Operations leadership
- Perform additional duties as assigned by supervisors or management
About Company
Our goal is to create extraordinary guest and member experiences through personalized service, consistency, and uncompromising attention to detail. We want to exceed your expectations every time you're our guest. Check for available tee times, find a Troon-managed course in your area, ... View more
