At Wai Hospitality Group our philosophy is simple 100% Hospitality. That means we care deeply about our people our guests and our suppliers.
We operate three of Queenstowns most loved restaurants Public Kitchen & BarFinz Seafood & Grill andBella Cucina each with its own character menu and loyal following.
Were now looking for experienced Restaurant Managers to join our team and lead a venue. Youll be responsible for the smooth day-to-day operation of the restaurant while mentoring the leadership team creating memorable experiences for our guests and delivering on business performance goals.
Key Responsibilities:
- Lead and oversee daily FOH operations ensuring excellent service and guest satisfaction.
- Provide clear leadership to Assistant Managers and Supervisors.
- Manage recruitment onboarding training and performance of FOH staff.
- Maintain compliance with key legislation including liquor licensing H&S food safety and employment law.
- Handle escalated guest concerns and ensure issues are resolved promptly.
- Coordinate bookings events and set menu functions.
- Oversee ordering monthly stocktakes and cash handling procedures.
- Monitor KPIs such as spend per head cost control and online reviews and implement strategies for improvement.
What We Offer:
- Pay rate $31 to $35 depending on experience
- Performance incentive programe
- Staff discounts across all venues
- Supportive team culture and career development opportunities
- Accommodation available for the right candidate
About You:
- Minimum 3 years hospitality experience with at least 1 year in a leadership role
- Current Managers Certificate or LCQ qualification to apply for it.
- Passionate about customer service and leading high-performing teams
- Strong problem-solving and organisational skills
You must be legally entitled to work in New Zealand (citizen resident or valid work visa holder).
Required Experience:
Senior Manager
At Wai Hospitality Group our philosophy is simple 100% Hospitality. That means we care deeply about our people our guests and our suppliers.We operate three of Queenstowns most loved restaurants Public Kitchen & BarFinz Seafood & Grill andBella Cucina each with its own character menu and loyal foll...
At Wai Hospitality Group our philosophy is simple 100% Hospitality. That means we care deeply about our people our guests and our suppliers.
We operate three of Queenstowns most loved restaurants Public Kitchen & BarFinz Seafood & Grill andBella Cucina each with its own character menu and loyal following.
Were now looking for experienced Restaurant Managers to join our team and lead a venue. Youll be responsible for the smooth day-to-day operation of the restaurant while mentoring the leadership team creating memorable experiences for our guests and delivering on business performance goals.
Key Responsibilities:
- Lead and oversee daily FOH operations ensuring excellent service and guest satisfaction.
- Provide clear leadership to Assistant Managers and Supervisors.
- Manage recruitment onboarding training and performance of FOH staff.
- Maintain compliance with key legislation including liquor licensing H&S food safety and employment law.
- Handle escalated guest concerns and ensure issues are resolved promptly.
- Coordinate bookings events and set menu functions.
- Oversee ordering monthly stocktakes and cash handling procedures.
- Monitor KPIs such as spend per head cost control and online reviews and implement strategies for improvement.
What We Offer:
- Pay rate $31 to $35 depending on experience
- Performance incentive programe
- Staff discounts across all venues
- Supportive team culture and career development opportunities
- Accommodation available for the right candidate
About You:
- Minimum 3 years hospitality experience with at least 1 year in a leadership role
- Current Managers Certificate or LCQ qualification to apply for it.
- Passionate about customer service and leading high-performing teams
- Strong problem-solving and organisational skills
You must be legally entitled to work in New Zealand (citizen resident or valid work visa holder).
Required Experience:
Senior Manager
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