Telecommunications Operator (Casual)

Lloydminster - Canada

Hourly Salary: CAD 31 - 34

Posted on: 14 hours ago

Vacancies: 1 Vacancy

Job Summary

Position Posting

Telecommunications Operator

(2PositionsAvailable)

Term of Employment:	Casual Continuing
Rate of Pay:	Band 4:$31.46- $34.37per hour(Subject to CUPE 1015 Agreement)
Location:	RCMP Detachment
Duties:	The Telecommunications Operator is a front line representative responsible forfacilitatingcommunications during emergency andnon position dispatchesappropriate emergencysupport services to the publicmonitorsresponses and situation progress. Duties Provide the first point of contact for Lloydminster 911 Public Safety Answering Point (PSAP) andinitiatetheappropriate response. Receive assessanalyzeand prioritize calls and dispatch the RCMP Lloydminster Fire Department and Municipal Enforcement through the Alberta First Responders Radio Communications System (AFRRCS). Provide support and information to on scene emergency personnel throughout events to ensure the safety of the public and all emergency services. Liaise with other emergency response agencies municipal agencies and utility companies to ensure events are mitigated Operate a multi-line call handling system (CHS). EfficientlyoperateComputer Aided Dispatch (CAD) systems and Records Management Systems (RMS) along with other computer monitoring systems such as FireProProQA CIIDS PROS CPIC and Active 9-1-1. Keep knowledge of emergency services Standard Operating Procedures (SOPs) policies and guidelines current. Be accountable to complete training programs and courses. Other Other related duties asrequired.
Schedule:	Rotating shifts 365 days a year including statutory holidays
Qualifications:	Completion of a post-secondary Diploma from a recognized institutionin:911 Emergency and Call Centre Communication is preferred. EFD certification through the International Academy of Emergency Dispatch or the ability to obtain certification within 1 year of start date. Experience in Police Fire and Municipal Enforcement call taking and dispatch is an asset. Knowledge of Federal Provincial and Municipal services is desirable Working knowledge and understanding of geography jurisdictional boundaries landmarks latitude/longitude and civic addressing within the City of Lloydminster and surrounding area. Strong computer skills including areas in Microsoft Suite such as Microsoft OutlookWord andExcel are essential and typing over 40 words per minute isrequired. Well organizedaccurateand detail oriented with an ability to prioritize workflows while keepingappropriate resourcesapprizedof the situation. Ability to adjust quickly to changing situations remain calm in crisis situationsand traumaticviolentand disturbing events. Ability to communicate in English effectively both verbally and in writing. Ability tomaintaina high standard of ethics and confidentiality. The ability to work in a dynamic environment both independently and cooperatively as a team for up to 12 hours per shift. Support a safe and healthy work environment tomaintaincollaborative working relationships with all staff. The ability to multi-task and work in a demanding fast-paced environment.
Pre-Employment Requirements:	Must successfully complete and pass critical skills assessment and aptitude testing prior to the position start date. Must complete a hearing test with result in the normal range. Must be able to obtain andmaintainan RCMP Enhanced Reliability Security Clearance. Successful applicant must provide proof of qualifications.
Closing Date:	February 4 2026
Posting Type:	Internal &External
Application Information:	The City of Lloydminster is an equal opportunity you have questions or require further information on this position please contact us. All applications must be sent to the Employee Relations team and received by the closing date.

Required Experience:

Manager

Position PostingTelecommunications Operator(2PositionsAvailable)Term of Employment:Casual ContinuingRate of Pay:Band 4:$31.46- $34.37per hour(Subject to CUPE 1015 Agreement)Location:RCMP DetachmentDuties:The Telecommunications Operator is a front line representative responsible forfacilitatingcommun...

Position Posting

Telecommunications Operator

(2PositionsAvailable)

Term of Employment:	Casual Continuing
Rate of Pay:	Band 4:$31.46- $34.37per hour(Subject to CUPE 1015 Agreement)
Location:	RCMP Detachment
Duties:	The Telecommunications Operator is a front line representative responsible forfacilitatingcommunications during emergency andnon position dispatchesappropriate emergencysupport services to the publicmonitorsresponses and situation progress. Duties Provide the first point of contact for Lloydminster 911 Public Safety Answering Point (PSAP) andinitiatetheappropriate response. Receive assessanalyzeand prioritize calls and dispatch the RCMP Lloydminster Fire Department and Municipal Enforcement through the Alberta First Responders Radio Communications System (AFRRCS). Provide support and information to on scene emergency personnel throughout events to ensure the safety of the public and all emergency services. Liaise with other emergency response agencies municipal agencies and utility companies to ensure events are mitigated Operate a multi-line call handling system (CHS). EfficientlyoperateComputer Aided Dispatch (CAD) systems and Records Management Systems (RMS) along with other computer monitoring systems such as FireProProQA CIIDS PROS CPIC and Active 9-1-1. Keep knowledge of emergency services Standard Operating Procedures (SOPs) policies and guidelines current. Be accountable to complete training programs and courses. Other Other related duties asrequired.
Schedule:	Rotating shifts 365 days a year including statutory holidays
Qualifications:	Completion of a post-secondary Diploma from a recognized institutionin:911 Emergency and Call Centre Communication is preferred. EFD certification through the International Academy of Emergency Dispatch or the ability to obtain certification within 1 year of start date. Experience in Police Fire and Municipal Enforcement call taking and dispatch is an asset. Knowledge of Federal Provincial and Municipal services is desirable Working knowledge and understanding of geography jurisdictional boundaries landmarks latitude/longitude and civic addressing within the City of Lloydminster and surrounding area. Strong computer skills including areas in Microsoft Suite such as Microsoft OutlookWord andExcel are essential and typing over 40 words per minute isrequired. Well organizedaccurateand detail oriented with an ability to prioritize workflows while keepingappropriate resourcesapprizedof the situation. Ability to adjust quickly to changing situations remain calm in crisis situationsand traumaticviolentand disturbing events. Ability to communicate in English effectively both verbally and in writing. Ability tomaintaina high standard of ethics and confidentiality. The ability to work in a dynamic environment both independently and cooperatively as a team for up to 12 hours per shift. Support a safe and healthy work environment tomaintaincollaborative working relationships with all staff. The ability to multi-task and work in a demanding fast-paced environment.
Pre-Employment Requirements:	Must successfully complete and pass critical skills assessment and aptitude testing prior to the position start date. Must complete a hearing test with result in the normal range. Must be able to obtain andmaintainan RCMP Enhanced Reliability Security Clearance. Successful applicant must provide proof of qualifications.
Closing Date:	February 4 2026
Posting Type:	Internal &External
Application Information:	The City of Lloydminster is an equal opportunity you have questions or require further information on this position please contact us. All applications must be sent to the Employee Relations team and received by the closing date.

Required Experience:

Manager

Key Skills

Forklift
Calipers
Basic Math
Heavy Equipment Operation
Math
Packaging
Mechanical Knowledge
Paving
Fireworks
Clamp Truck
Excavator
Manufacturing

Apply Now

About Company

Lloydminster

Welcome to Lloydminster, Canada\'s Border City in Alberta/Saskatchewan, Canada. Learn about City services, programs, attractions, events and projects.

View Profile View Profile

AI AutoApply

Apply to 100+ jobs with one click