Senior Business System Analyst, Digital

The Opportunity: At Equitable our focus is on making a meaningful impact in the lives of Canadians by putting clients at the heart of everything we do. We lead with empathy act with intention stay curious and support one another every step of the way. If youre looking for purpose-driven work in a collaborative and inclusive environment where your voice is heard and your growth is encouraged wed love to are seeking a highly motivated Senior Business Systems Analyst to join our Individual Wealth IT team! In this role the successful candidate will be a highly analytical specialist responsible for both business and technical analysis focused on bringing efficiency and business value to various business teams utilizing components of Equitables capture imaging and business process automation solutions. We are looking for an individual who is passionate about how technology drives business. Someone who understands how continuous improvement and automation can help business succeed today and in our future. Are you a passionate analytical specialist and collaborator that speaks the language of both the business and technology Are you excited about creating a digitization solution that provides exemplary end-user experience Do you enjoy partnering with technical specialists and a wide variety of business teams to analyze and solve challengesJoin one of the Waterloo Areas Top Employers for 2025 and Southwestern Ontarios Top Employers for 2024 and be part of something that Title: Senior Business Systems Analyst DigitalReports To: Senior Technology Manager DigitalDepartment: IT Individual Wealth Term: Temporary Full-Time Twelve (12) Month ContractWork Arrangements: This is a hybrid role. You will work in our office in Waterloo ON a minimum of two (2) assigned consecutive days every other week plus a fifth (5th) assigned day per month. You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum you will be doing:Provide systems analysis problem solving and documentation for medium to large workflow/automation requests and projects in support critical business objectivesEngage and collaborate closely with our business partners Development team members and other IT groups to successfully define solution specifications which align to the business needs and enhance the client experienceTriage various enhancement requests across the enterprise of business teams and decipher business value and determine prioritizationProvide leadership to team members and peers by collaborating with others and holding self and team accountable for results Ensure that all projects delivered meet the established organization standards and audit controls Continuously enhance knowledge of business domains and their products/services Identify process improvements opportunities proactively Help ensure a solid solution is delivered that meets the stakeholders needs Assist in quality assurance testing including creation and execution of test strategies test plans executing test cases and defect managementWhat you will bring:5-8 years of experience in Business Systems Analyst role Minimum 2 years experience in insurance or financial services industry CCBA or CBAP or working towards designation Previous Business Analyst and Quality Assurance experience Degree in Computer Science Software Engineering or a related discipline Waterfall and/or Agile methodology experience Experience with Case Management and Business Process Automation analytical ability to apply critical thinking and high attention to evidence-based details and keen observation/reasoning skills Excellent verbal and written communications skills. Ability to clearly articulate complicated ideas and communicate technical information to non-technical audiencesExperience writing functional requirements use cases and process flows Team-oriented and skilled in working within a collaborative interpersonal and partnership building skills; can reach out and engage a variety of individualsExperience in the use of analytical/modeling tools for both processes and data In-depth understanding of the overall system development methodology In-depth understanding of insurance business concepts typical supporting systems architecture procedures and functions In-depth understanding of application infrastructure database and technical platforms Experience and/or proficient in many of the following: System Design and workflow conceptsWeb and client/server architectures Knowledge of database design Test Management tools (Azure Test Plans other QA tools)MS Office Tools including Microsoft Access Visio & ExcelWorking knowledge of SQL C# .Net and SOAP or REST APIs Knowledge and Experience with Agile Scrum Kanban Exposure to CI/DevOps Code analysis for the purpose of understanding system functionality Whats in it for you:A workplace where care passion and curiosity arent just values theyre how we work grow and succeed together every day;A healthy work-life balance with employee wellness top of mind;We value open honest communication between team members challenging each other to continually improve;Employee resource groups that support an inclusive work environment;An onsite full-service cafeteria with a variety of daily options;Regular EQ Together events focused on company togetherness and part of the recruitment process candidates may be asked to complete an assessment and willbe requiredto undergo background screeningin accordance withcompany Equitable were committed to fair pay and an inclusive accessible hiring experience. If you need accommodations or alternative formats at any stage just reach out to us at were happy to base pay will be based on your skills qualifications experience and youre selected to move forward our Talent Acquisition team will walk you through all the details of our total rewards program so you know exactly whats included.