Academy for Cloud Delivery Regional Program Manager

We help the world run better
At SAP we keep it simple: you bring your best to us and well bring out the best in you. Were builders touching over 20 industries and 80% of global commerce and we need your unique talents to help shape whats next. The work is challenging but it matters. Youll find a place where you can be yourself prioritize your wellbeing and truly belong. Whats in it for you Constant learning skill growth great benefits and a team that wants you to grow and succeed.

PURPOSE AND OBJECTIVES

SAP Next Gen connects curious ambitious team-oriented students and early talent to SAPs global community of innovators peers and leaders. With access to hands-on experiences that sharpen skills and the wisdom of the leaders shaping whats next knowledge becomes impact and mentors become allies.

Our commitment is to empower the next generation of talent through tailored support and growth opportunities. SAP Next Gen supports three distinct groups through tailored programs: Students Recent Graduates and those seeking Entry-Level Jobs. The SAP Next Gen Academy for Cloud Delivery targets graduates with 03 years of professional experience. This 12-month rotational program develops deep expertise in SAP Basis and Hyperscaler administration and equips Associates with the skills and knowledge required to transition seamlessly into roles within the ECS organization.

The SAP Next Gen Academy for Cloud Delivery is seeking a Regional Program Manager who will serve as the functional manager for Cloud Delivery Academy Associates and be accountable for the design planning and execution of the 12-month program within the region. The role will work in close alignment with counterparts in Mexico and India to ensure a globally consistent program experience.

KEY RESPONSIBILITIES

• Program Leadership: Lead theplanning preparation and executionof SAPs state-of-the-art global Cloud Delivery Academy program within the region.
• Attract & Hire: Partner with Talent Discovery and business stakeholders toattract hire and onboardtop early-career talent.
• Content Delivery: Deliver engaging high-impact learning experiences both virtually and in person that accelerate skill development and readiness for Associates future roles within the ECS organization.
• Certification: Oversee and support the required technical certification process for Academy Associates ensuring consistent standards and successful completion.
• People Development/Management: Manage develop coach evaluate and performance-manageapproximately 50 Early Talents per year ensuring continuous growth and strong program outcomes.
• Practical Segment Ownership: Accountable for the success of the Practical Segment by partnering closely with the First-Line Leader (FLL) to ensure each Academy Associate is engaged in meaningful high-value activities.
• Stakeholder Management: Collaborate with regional and global business stakeholders across SAPsCustomer Services & Deliveryorganization to ensure program relevance and alignment with business priorities.
• Program Optimization: Drivecontinuous improvementthrough feedback loops analytics and iteration of content and delivery methods.
• Operational Excellence: Optimize scheduling analytics and toolsfor seamless program delivery and reporting

SKILLS & COMPETENCIES

• Cloud Delivery Expertise: Direct experience in Cloud Delivery or a strong in-depth understanding of the roles responsibilities and operational practices within SAPs Enterprise Cloud Services organization.
• Program Development and Execution: Demonstrated ability to design plan and execute enablement programs that drive measurable business and learning outcomes.
• Early Talent Development: Passion and skill for developing early-career professionals.
• Leadership in a Matrix Environment: Proven ability to lead and influence across complex global organizational structures.
• Stakeholder Influence: Strong capability to build trust and alignment with senior business leaders and cross-functional partners.
• Coaching and Feedback: Skilled at facilitating skill development through actionable specific and growth-oriented feedback.
• Continuous Improvement Mindset: Receptive to feedback data insights and performance metrics to continuously enhance program quality and efficiency.
• Cultural Agility: Demonstrates global cultural awareness and respect; able to effectively engage with diverse audiences.
• Networking and Collaboration: Brings a well-developed network within ECS and the ability to connect stakeholders across regions to accelerate program success.
• Interpersonal and Communication Skills: Excellent communicator with empathy influence and negotiation strength; able to engage and inspire individuals and teams.
• Language Skills: Candidate is required to be fluent in English and the local language.
  
  

WORK EXPERIENCE

• Minimum 3 years of experience within Cloud Delivery or a comparable role.
• Prior people-management experience preferred.
• Demonstrated track record of developing and enabling others.
  
  

EDUCATION & QUALIFICATIONS

• University degree in Computer Science Business Informatics Management or a related field.
• Preferred certifications:
  • Technical Implementation & Operation of SAP S/4HANA and SAP Business Suite (TADM10 & TADM12)
  • Administration & Installation of SAP HANA (HA200)
  • Hyperscaler fundamentals (e.g. Microsoft Azure Fundamentals / Administrator or equivalent).

Bring out your best
SAP innovations help more than four hundred thousand customers worldwide work together more efficiently and use business insight more effectively. Originally known for leadership in enterprise resource planning (ERP) software SAP has evolved to become a market leader in end-to-end business application software and related services for database analytics intelligent technologies and experience management. As a cloud company with two hundred million users and more than one hundred thousand employees worldwide we are purpose-driven and future-focused with a highly collaborative team ethic and commitment to personal development. Whether connecting global industries people or platforms we help ensure every challenge gets the solution it deserves. At SAP you can bring out your best.

We win with inclusion
SAPs culture of inclusion focus on health and well-being and flexible working models help ensure that everyone regardless of background feels included and can run at their best. At SAP we believe we are made stronger by the unique capabilities and qualities that each person brings to our company and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better world.

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For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age race religion national origin ethnicity gender (including pregnancy childbirth et al) sexual orientation gender identity or expression protected veteran status or disability in compliance with applicable federal state and local legal requirements.

Successful candidates might be required to undergo a background verification with an external vendor.

AI Usage in the Recruitment Process

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Please note that any violation of these guidelines may result in disqualification from the hiring process.

Requisition ID: 439076 Work Area: Human Resources Expected Travel: 0 - 10% Career Status: Professional Employment Type: Regular Full Time Additional Locations: #LI-Hybrid