CX UX Expert – Power BI

This role focuses on visual excellence data storytelling layout optimization theming and semantic modeling ensuring that analytics solutions are intuitive performant and decision-oriented for both executive and operational users.

The CX / UX Expert will act as a design authority for Power BI experiences working closely with business stakeholders data engineering teams and analytics developers to deliver consistent scalable and high-impact BI solutions.

Key Responsibilities

• Design user-centric dashboards for executives and operational users across Power BI Desktop and Mobile.
  

• Define and enforce UX standards that work consistently across different screen sizes.
  

• Translate business requirements into guided analytical journeys including executive summaries and operational insights.
  

• Promote mobile-first and user-centered BI design principles.
  

• Create and maintain Power BI Themes (JSON) compatible with both Desktop and Mobile rendering.
  

• Design responsive layouts adapted for:
  

  • Desktop: Wide analytical views and detailed exploration
    

  • Mobile: Prioritized KPIs vertical scrolling and touch-friendly visuals
    

• Apply best practices for:
  

  • KPI cards and micro-charts on mobile
    

  • Reduced visual density without losing analytical meaning
    

  • Clear hierarchy spacing contrast and interaction cues
    

• Design and maintain dedicated Power BI Mobile View layouts.
  

• Re-architect dashboards for mobile consumption by:
  

  • Prioritizing critical KPIs and alerts
    

  • Simplifying navigation and interactions
    

  • Optimizing vertical storytelling flows
    

• Ensure fast readability on small screens through proper font sizing spacing and contrast.
  

• Validate mobile usability on iOS and Android devices.
  

• Ensure alignment between desktop analytical narratives and mobile executive snapshots.
  

• Design business-oriented semantic models that support clean and efficient visuals.
  

• Ensure KPI definitions and measures remain consistent across Desktop and Mobile views.
  

• Apply DAX best practices to avoid performance issues especially for mobile consumption.
  

• Collaborate with data teams to ensure models support UX and storytelling goals.
  

• Design intuitive touch-friendly navigation using:
  

  • Bookmarks
    

  • Drill-through adapted for mobile behavior
    

  • Tooltips optimized for tap (not hover)
    

• Avoid UX anti-patterns such as excessive slicers dense tables or over-complicated interactions.
  

• Define Power BI UX standards and validation checklists for Desktop and Mobile dashboards.
  

• Act as a UX quality gate before dashboards are published.
  

• Coach and guide BI teams on mobile-first analytics and UX best practices.
  

• Contribute to reusable design assets themes and documentation.
  

Qualifications

Education

• Masters degree (or equivalent) in Engineering Computer Science Statistics Mathematics or a related field.
  

Experience & Technical Skills

Power BI & BI Design

• Expert-level proficiency in Power BI Desktop and Power BI Service.
  

• Strong command of:
  

  • Visual layout and report architecture
    

  • Power BI Themes (JSON)
    

  • DAX fundamentals (UX-driven usage)
    

  • Semantic modeling (star schema KPI layers)
    

UX / CX & Data Visualization

• Strong background in UX/CX principles applied to data visualization.
  

• Proven experience in data storytelling and executive dashboards.
  

• Ability to simplify complex datasets into actionable decision-ready insights.
  

• Hands-on experience with KPI frameworks and performance dashboards.
  

Nice to Have

• Experience in enterprise or large-scale BI environments.
  

• Knowledge of Power BI performance optimization techniques.
  

• Familiarity with design and prototyping tools (e.g. Figma Adobe XD Illustrator).
  

• Exposure to BI governance frameworks.
  

• Experience with AI-assisted visuals or narrative analytics.
  

Core Competencies

Soft Skills

• Strong communication skills with both business and technical stakeholders.
  

• High attention to detail and design quality.
  

• Ability to challenge requirements constructively from a UX perspective.
  

• Structured pragmatic and delivery-oriented mindset.
  

Deliverables & Impact

• Executive-grade dashboards with consistent CX/UX across platforms.
  

• Reusable Power BI design standards themes and templates.
  

• High-quality semantic models enabling self-service analytics.
  

• Improved dashboard adoption trust and decision-making.