Administration Officer
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Job Location:
Hourly Salary:
Posted on:
30+ days ago
Vacancies:
1 Vacancy
Job Summary
The principle role of the Community Housing Administration Officer is to assist the Property Manager Team Leader to handle daily business operations of all properties within the Southern Cross Housing Ltd portfolio within relevant legal requirements and to provide high quality customer service.
This is a permanent full time role located in our central office in Rivervale. This role has the opportunity to work from home one or two days a week at the discretion of your manager.
The position is offering a base salary of $65000 - $70000p.a.
To be considered for the role please provide an up-to-date resume and include a comprehensive cover letter addressing your skills experience and suitability.
- Coordinating and compiling monthly tenancy activity reportsfor the Property Manager Team Leader
- Arranging and supporting weekly fortnightly or monthly meetings including agendas and minute-taking (team meetings and TAC meetings)
- Providing administrative support to Team Leader and Housing Officers
- Taking and responding to tenant enquiries through phone calls and email.
- Raising maintenance work orders.
- Supporting communication with external agencies including Housing Authority Mental Health Commission and other key stakeholders as directed
- Assisting with the collection and collation of tenant feedback and service datafor reporting purposes
- Maintaining accurate records and supporting compliance with relevant policies procedures and legislative requirements
- Delivering high-quality customer serviceto tenants and stakeholders in line with Southern Cross Care WA values
To be successful in this role you will have:
- Demonstrated experience in an administration or support role(experience in community housing real estate or community services is highly regarded)
- Strong organisational skills with the ability to manage competing priorities
- Confidence using systems reports and standard office software
- Well-developed written and verbal communication skills
- A working knowledge of the Residential Tenancies Act 1987 (WA)(or willingness to learn)
This role is ideal for someone who enjoys supporting a busy team and contributing to positive outcomes for tenants
- Not-for-profit salary packaging options of up to $15900 for general living expenses and $2650 for entertainment benefits.
- Corporate Health Insurance with HBF
- Free employee assistance program
- A diverse range of services which allows professional development and growth
- Paid Parental Leave
- Annual leave starting at 4 weeks (full time)
- Carers/personal leave
- Service Awards for long standing employees
- Flexible working environment
- National Police Clearance - current within 6 months (or evidence of application)
- A completed pre-employment health questionnaire.
- Full WA Drivers Licence
Required Experience:
Unclear Seniority
Key Skills
- Administrative Functions
- office supplies
- Personnel Matters
- Records Management
- Office Procedures
- Space Management
- Daily Operations
- Administrative Policies
- Personnel Management
- Administrative Services
- Interpersonal skills
- Telephone Calls
- Travel Arrangements
- Administrative Procedures
- Word Processing
About Company
At Southern Cross Care (WA) we help people live extraordinary lives, every day, connected to communities · Residential care · Home care · Retirement living · See more
